点评:We booked an early morning island tour with this company who were great when we were booking and so sweet when trying to get our money, but this is when the customer service ended. We were told the driver would speak English and give us a proper tour - what a joke! On the morning of our trip we met our boat driver called Ek who was so rude and didn’t speak a word of English. He didn’t announce what each island was or make any conversation with us at all. We found out halfway through our boat trip that we would be unable to go to Bamboo island due to weather conditions which was unfair as we initially booked a 6 hour trip to see this especially. When we went back to ask for a partial refund for this (as we weren’t told we couldn’t go to half the islands and our driver skipped them without telling us) the manager was so rude he laughed in our faces and refused to tell us his company name so that we could complain. Luckily we were able to find them online. Honeymoon ruined. AVOID this company and go with someone else! And try and book a speedboat with a group rather than private as it’s a rip off and they won’t show you anything properly!
翻译:我们在这家公司预订了一个清晨的岛屿之旅,他们在我们预订时很棒,在试图拿到我们的钱时也很贴心,但这是客户服务结束的时候。我们被告知司机会说英语并给我们一个适当的旅行 - 真是个笑话!在我们旅行的那天早上,我们遇到了我们的船夫 Ek,他非常粗鲁,一句英语也不会说。他没有宣布每个岛屿是什么,也没有与我们进行任何对话。我们在乘船旅行的中途发现,由于天气条件不公平,我们无法前往竹岛,因为我们最初预订了 6 小时的旅行,特别是为了看这个。当我们回去要求为此部分退款时(因为我们没有被告知我们不能去一半的岛屿,我们的司机在没有告诉我们的情况下跳过了他们)经理非常粗鲁,他笑着拒绝了我们告诉我们他的公司名称,以便我们投诉。幸运的是我们能够在网上找到它们。蜜月毁了。避开这家公司,和其他人一起去!并尝试与团体而不是私人预订快艇,因为这是骗人的,他们不会正确地向您展示任何东西!