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Go4Explore的点评
点评：Hi Go4Explore Team,
I recently coordinated with your team regarding some internal discussions and clarifications related to the trip itinerary. However, I am extremely disappointed with the way the communication was handled.
I spoke with a member of your operations team named Shyam, and the way he communicated was quite arrogant and unprofessional. I have already experienced this with other travel companies and when coordinating with internal teams, but I have never encountered such behaviour from any team member.
There are already several complicated glitches and issues from your side, and instead of helping us resolve them or providing proper clarification, your team is arguing with us. I genuinely do not understand whether you are providing us with a service or expecting us to manage these issues ourselves.
The trip has not even started yet, and we are already facing such an unpleasant experience and arrogant behaviour from the operations team. Based on my experience so far, I honestly do not think I would be able to recommend your company to anyone for future trips.
I hope you take this feedback seriously and look into the behaviour and communication of your operations team, as this kind of experience creates a very negative impression of your company and its services.
I recently coordinated with your team regarding some internal discussions and clarifications related to the trip itinerary. However, I am extremely disappointed with the way the communication was handled.
I spoke with a member of your operations team named Shyam, and the way he communicated was quite arrogant and unprofessional. I have already experienced this with other travel companies and when coordinating with internal teams, but I have never encountered such behaviour from any team member.
There are already several complicated glitches and issues from your side, and instead of helping us resolve them or providing proper clarification, your team is arguing with us. I genuinely do not understand whether you are providing us with a service or expecting us to manage these issues ourselves.
The trip has not even started yet, and we are already facing such an unpleasant experience and arrogant behaviour from the operations team. Based on my experience so far, I honestly do not think I would be able to recommend your company to anyone for future trips.
I hope you take this feedback seriously and look into the behaviour and communication of your operations team, as this kind of experience creates a very negative impression of your company and its services.
翻译：您好，Go4Explore团队：
我最近就行程安排相关的一些内部讨论及说明事宜与贵团队进行了沟通。然而，我对整个沟通过程的处理方式感到极为失望。
我与贵公司运营团队的Shyam先生进行了交谈，他的沟通方式相当傲慢且不专业。我之前在与其他旅行社合作或与内部团队协调时也曾遇到过类似情况。但我从未从任何团队成员那里遇到过这种行为。
你们那边已经出现了好几个复杂的故障和问题，但你们的团队非但没有帮助我们解决或给出合理的解释，反而还与我们争执不休。我真的不明白，你们到底是在为我们提供服务，还是指望我们自己来处理这些问题。
旅行甚至还尚未开始呢。我们已经遭遇了运营团队如此令人不悦的处事方式以及傲慢的态度。以我目前的经历来看，坦率地说，我觉得自己无法向任何人推荐贵公司作为日后旅行的选择。
希望贵公司能重视这一反馈，并审视一下运营团队的行为表现及沟通方式。因为这样的经历会给人们留下对贵公司及其服务极为负面的印象。
我最近就行程安排相关的一些内部讨论及说明事宜与贵团队进行了沟通。然而，我对整个沟通过程的处理方式感到极为失望。
我与贵公司运营团队的Shyam先生进行了交谈，他的沟通方式相当傲慢且不专业。我之前在与其他旅行社合作或与内部团队协调时也曾遇到过类似情况。但我从未从任何团队成员那里遇到过这种行为。
你们那边已经出现了好几个复杂的故障和问题，但你们的团队非但没有帮助我们解决或给出合理的解释，反而还与我们争执不休。我真的不明白，你们到底是在为我们提供服务，还是指望我们自己来处理这些问题。
旅行甚至还尚未开始呢。我们已经遭遇了运营团队如此令人不悦的处事方式以及傲慢的态度。以我目前的经历来看，坦率地说，我觉得自己无法向任何人推荐贵公司作为日后旅行的选择。
希望贵公司能重视这一反馈，并审视一下运营团队的行为表现及沟通方式。因为这样的经历会给人们留下对贵公司及其服务极为负面的印象。
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