Wonderful, local car rental company
Trophy Vehicle Rentals and Transfers的点评
点评:One of the few car rental companies to offer fully comprehensive insurance with no excess - yes, you pay for it but it's worth it for peace of mind. Read the small print of other rental companies and you will discover that you are liable for all sorts of things if something goes wrong - luckily our trip was problem free but it was lovely to have that reassurance. We were met at Hoedspruit airport by Sylvester who had been helpful when I was asking about booking the car. Car was as described, lovely and clean and Sylvester was friendly and professional.
Unfortunately, on the day we were due to fly home our flight was cancelled due to flooding. We were met at the airport to hand over the car and went with them to their office in Hoedspruit to see if we could arrange a transfer to Johannesburg.
Karen, in the office, and Tsepho (sorry for spelling) were fantastic, looking for options for us as several roads had been closed. Eventually we agreed with Tsepho to drive us to the nearest open airport in Polokwane, a three hour drive away. We had a lovely drive through beautiful scenery and Tsepho was an excellent driver, we felt very comfortable with him. He was very friendly and knowledgeable about the areas we were driving through and got us safely to the airport on Polokwane. He came in with us to ensure we were able to get a flight back.
I would like to say thank you to Karen, Sylvester and particularly to Tsepho for the advice and driving us safely to Polokwane.
I can highly recommend this wonderful, friendly company for all your car hire and transfer needs in Hoedspruit.
翻译:这家租车公司是少数几家提供全险且无免赔额的租车公司之一——没错,你需要为此付费,但为了安心,绝对物有所值。仔细阅读其他租车公司的条款细则,你会发现一旦出现问题,你将承担各种各样的责任——幸运的是,我们的旅程一切顺利,但有这份保障真的让人安心。我们在霍德斯普雷特机场见到了西尔维斯特,之前我咨询租车事宜时,他非常热心。车子和描述的一样,干净漂亮,西尔维斯特本人也热情友好、专业周到。
不幸的是,在我们原定回程的那天,由于洪水,我们的航班被取消了。租车公司在机场接我们交车,然后带我们去了他们在霍德斯普雷特的办公室,看看能否安排前往约翰内斯堡的接送服务。
办公室的凯伦和特塞福(抱歉拼写可能有误)非常棒,因为好几条路都封闭了,他们帮我们寻找各种方案。最终我们同意让Tsepho开车送我们去最近的机场——波罗克瓦尼机场,车程大约三个小时。沿途风景优美,Tsepho驾驶技术精湛,我们和他相处非常愉快。他非常友善,对沿途地区也很熟悉,安全地把我们送到了波罗克瓦尼机场。他还陪我们一起进入机场,确保我们能顺利搭乘回程航班。
我要感谢Karen、Sylvester,尤其要感谢Tsepho提供的建议,以及他安全地把我们送到波罗克瓦尼机场。
我强烈推荐这家服务周到、热情友好的公司,满足您在霍德斯普雷特的所有租车和接送需求。