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Laura H
Excursions were fantastic, however felt unsafe on occasions during our safari.
Big Apes Africa Safaris的点评
点评：I would personally advise against booking through this company.
There were certainly some positives, but unfortunately the negatives seemed to occur on most days of our trip.
Our driver, Don, was pleasant and very knowledgeable about the wildlife. He was able to answer every question we asked, and we appreciated his willingness to adapt the itinerary when we requested changes. The accommodation throughout the trip was fantastic, the food at each lodge was excellent, and the excursions themselves were amazing.
However, there were several issues that made us feel uncomfortable and affected our overall experience.
On the second day of the safari, Don left us at a petrol station for around an hour while he said he needed to go to the bank. As two white women travelling alone, we attracted a lot of unwanted attention and felt quite unsafe during that time.
On the third day, after returning exhausted and overheated from the gorilla trek, we spent almost three hours waiting at another petrol station while he apparently tried to sort out an issue with the vehicle. He suggested dropping us at a coffee shop, but we declined. He seemed unhappy with our decision, and we felt uncomfortable as it appeared he was also trying to sort out some form of identification or paperwork.
On the fourth day, we were told there were no funds available to pay for the Golden Monkey trekking permits, so we had to pay ourselves. This appeared to be an administrative mistake on Peter's behalf rather than Don's, but it was still disappointing and should not have happened.
The vehicle itself was also very old, and one of the windows would not wind down, which made some of the long journeys uncomfortable.
Overall, while the accommodation, food, excursions, and Don's wildlife knowledge were all excellent, the repeated organisational issues and situations where we felt unsafe overshadowed the positives. Unfortunately, based on our experience, I would not recommend booking with this company.
There were certainly some positives, but unfortunately the negatives seemed to occur on most days of our trip.
Our driver, Don, was pleasant and very knowledgeable about the wildlife. He was able to answer every question we asked, and we appreciated his willingness to adapt the itinerary when we requested changes. The accommodation throughout the trip was fantastic, the food at each lodge was excellent, and the excursions themselves were amazing.
However, there were several issues that made us feel uncomfortable and affected our overall experience.
On the second day of the safari, Don left us at a petrol station for around an hour while he said he needed to go to the bank. As two white women travelling alone, we attracted a lot of unwanted attention and felt quite unsafe during that time.
On the third day, after returning exhausted and overheated from the gorilla trek, we spent almost three hours waiting at another petrol station while he apparently tried to sort out an issue with the vehicle. He suggested dropping us at a coffee shop, but we declined. He seemed unhappy with our decision, and we felt uncomfortable as it appeared he was also trying to sort out some form of identification or paperwork.
On the fourth day, we were told there were no funds available to pay for the Golden Monkey trekking permits, so we had to pay ourselves. This appeared to be an administrative mistake on Peter's behalf rather than Don's, but it was still disappointing and should not have happened.
The vehicle itself was also very old, and one of the windows would not wind down, which made some of the long journeys uncomfortable.
Overall, while the accommodation, food, excursions, and Don's wildlife knowledge were all excellent, the repeated organisational issues and situations where we felt unsafe overshadowed the positives. Unfortunately, based on our experience, I would not recommend booking with this company.
翻译：我个人不建议通过这家公司预订行程。
当然，也有一些优点，但遗憾的是，缺点似乎贯穿了我们旅程的大部分时间。
我们的司机唐（Don）非常友善，而且对野生动物非常了解。他能够回答我们提出的每一个问题，我们也很感激他愿意在我们提出更改行程要求时做出调整。整个旅程的住宿条件都非常棒，每个旅馆的食物都很美味，游览活动本身也精彩纷呈。
然而，有几个问题让我们感到不舒服，影响了我们的整体体验。
在第二天的safari行程中，唐把我们留在加油站大约一个小时，他说他要去银行。作为两个独自旅行的白人女性，我们引来了很多不必要的关注，在那段时间里我们感到非常不安全。
第三天，在结束了大猩猩徒步之旅，我们筋疲力尽、浑身燥热地返回后，又在另一个加油站等了将近三个小时，他显然是在试图解决车辆的问题。他建议把我们送到咖啡馆，但我们拒绝了。他似乎对我们的决定不太满意，我们也感到很不自在，因为他好像还在想办法办理某种身份证明或文件。
第四天，我们被告知没有足够的资金支付金丝猴徒步许可证的费用，所以我们必须自费。这似乎是彼得的行政失误，而不是唐的，但这仍然令人失望，而且本不应该发生。
车辆本身也很旧，其中一扇车窗摇不下来，导致一些长途旅行很不舒服。
总的来说，虽然住宿、餐饮、游览项目以及唐丰富的野生动物知识都很棒，但反复出现的组织问题和让我们感到不安全的情况掩盖了这些优点。遗憾的是，根据我们的经历，我不会推荐这家公司。
当然，也有一些优点，但遗憾的是，缺点似乎贯穿了我们旅程的大部分时间。
我们的司机唐（Don）非常友善，而且对野生动物非常了解。他能够回答我们提出的每一个问题，我们也很感激他愿意在我们提出更改行程要求时做出调整。整个旅程的住宿条件都非常棒，每个旅馆的食物都很美味，游览活动本身也精彩纷呈。
然而，有几个问题让我们感到不舒服，影响了我们的整体体验。
在第二天的safari行程中，唐把我们留在加油站大约一个小时，他说他要去银行。作为两个独自旅行的白人女性，我们引来了很多不必要的关注，在那段时间里我们感到非常不安全。
第三天，在结束了大猩猩徒步之旅，我们筋疲力尽、浑身燥热地返回后，又在另一个加油站等了将近三个小时，他显然是在试图解决车辆的问题。他建议把我们送到咖啡馆，但我们拒绝了。他似乎对我们的决定不太满意，我们也感到很不自在，因为他好像还在想办法办理某种身份证明或文件。
第四天，我们被告知没有足够的资金支付金丝猴徒步许可证的费用，所以我们必须自费。这似乎是彼得的行政失误，而不是唐的，但这仍然令人失望，而且本不应该发生。
车辆本身也很旧，其中一扇车窗摇不下来，导致一些长途旅行很不舒服。
总的来说，虽然住宿、餐饮、游览项目以及唐丰富的野生动物知识都很棒，但反复出现的组织问题和让我们感到不安全的情况掩盖了这些优点。遗憾的是，根据我们的经历，我不会推荐这家公司。
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