点评:We had an amazing experience with Kauai Rooftop Campers and would 100 percent recommend them to anyone visiting the island.
The camper itself was very clean, comfortable, and easy to use. Everything felt reliable and well cared for, which made a huge difference for peace of mind on a trip like this.
The rooftop tent felt extremely safe and secure. We even experienced a night with 40 MPH wind gusts. It was definitely loud, but we stayed dry, warm, and completely secure the entire time, which really speaks to the quality of the setup.
All of the gear was in great condition and thoughtfully provided. From tables, chairs, and the stove to bedding and cooking supplies, we truly had everything we could have needed for the trip. It made camping feel easy and stress-free instead of complicated.
Customer support was excellent from start to finish. Jeni met us at pickup, walked us through everything, and was incredibly friendly and patient with all our questions. Midway through our trip we reached out to customer support and they went above and beyond by helping arrange a ride to our resort on the day we dropped off the camper, which was a huge help.
One small tip for future renters: be sure to save time on checkout morning to go through the car wash in Lihue if needed!
Overall, the team made our trip fun, easy, and totally stress-free. This was one of the highlights of our Kauai experience, and we would book with them again in a heartbeat.
翻译:我们在考艾岛屋顶露营车租赁公司(Kauai Rooftop Campers)的体验非常棒,绝对会向所有来岛上旅游的人推荐他们。
露营车本身非常干净、舒适且易于使用。所有设备都感觉可靠且维护良好,这让我们在这样的旅行中倍感安心。
车顶帐篷感觉非常安全稳固。我们甚至经历了一个夜晚高达 40 英里/小时的阵风。虽然噪音很大,但我们始终保持干燥、温暖和安全,这充分体现了帐篷的品质。
所有装备都状态良好,而且准备得非常周到。从桌椅、炉灶到床上用品和烹饪用具,我们所需的一切都应有尽有。这让露营变得轻松无压力,而不是复杂繁琐。
从始至终,客户服务都非常出色。Jeni 在提车时迎接了我们,详细地向我们讲解了所有事项,并且非常友好耐心地解答了我们所有的问题。旅途中途,我们联系了客服,他们提供的帮助远超预期,在我们归还露营车当天就安排了接送车送我们回度假村,这真是帮了大忙。
给未来租车的朋友们一个小建议:退房当天早上,如果需要的话,记得预留时间去利胡埃洗车!
总而言之,他们的团队让我们的旅程轻松愉快,毫无压力。这绝对是我们考艾岛之旅的一大亮点,我们下次肯定还会毫不犹豫地选择他们。