点评:I went with a tour group. It SUCKED! Nice concept, but poor in practice. For one thing the restrooms are so small I had to wait in line 45 minutes for it, you would think they would have more stalls since they regularly have tour groups. Once on the train the service was so slow. The tables closest to the kitchen got served fast, but the people on the far end of the car had to wait over an hour to even get their meal. Very very slow servers. Then they don't serve dessert until they very end of the ride so you have to eat it super fast because you're about to get back to the station. Also on the way back, we had to stop at the market to "pick up more coffee" which made ZERO sense. There was 5-10 minutes left in the ride. Why are we stopping for more coffee? Server said "because some guests would like more" Seriously? With 5 minutes left in the ride? How about you stock enough to begin with. We were already running 30 minutes late because we previously made another stop where we just sat there in place for 30 minutes for no reason. BTW, the staff doesn't keep any tips you give them, the company takes the tips. At least that's what our server told us. It was also impossible to get a drink because the staff stood at the bar with their backs to us half the time instead of seeing if we needed anything. All in all, it sounds really cool but it actually just sucked. The food was delicious! But the portion was so small I was still starving after finishing it all. It's a snack, not a lunch/dinner.
翻译:我跟旅行团去的。糟透了!想法不错,但实际操作却很糟糕。首先,洗手间太小了,我排了45分钟的队才上厕所。你以为他们应该有更多的洗手间,因为他们经常接待旅行团。上了火车后,服务就变得非常慢。靠近厨房的桌子很快就上菜了,但车厢另一端的人甚至要等一个多小时才能吃到餐点。服务员的速度非常非常慢。而且,他们直到旅程结束才提供甜点,所以你必须快速吃完,因为你马上就要回车站了。回程的路上,我们不得不在市场停下来“再买点咖啡”,这完全说不通。旅程只剩下5到10分钟了。我们为什么要停下来再买咖啡呢?服务员说“因为有些客人还想再买点”。真的吗?旅程只剩下5分钟了?不如一开始就多备点东西吧。我们已经迟到了30分钟,因为之前我们又在另一站无缘无故地坐了30分钟。顺便说一句,工作人员不会保留你给他们的小费,公司会收取。至少我们的服务员是这么告诉我们的。而且我们根本没法点饮料,因为工作人员有一半时间都背对着我们站在吧台,根本不关心我们是否需要什么。总而言之,听起来很酷,但实际上很糟糕。食物很美味!但是份量太小了,我吃完之后还是饿得不行。这是小吃,不是午餐/晚餐。