点评:So I plan on having a party here for my son birthday and let just say before the day even fgetsuper annoyed at the ridiculous policies they have here. First off no food included with the high price of a party room, then I can not ha e my own cake unless I pay a 15% fee to have what they call outside food. Then I can not have my party guest inside the room unless I pay an extra $15 per guest outside of the 3 spectators they give. So here is where I can not understand even if we are not partaking in the activities I have to pay $$15 just to stand and breathe inside the building. How dare them have people invite people who are bringing their children to a party and say oh no I'll take your kid but you can not come in the room, you have to wait by the concessions area for 3 hours. Isn't the purpose of booking a room is to make sure your guest is comfortable? I guess not to this establishment. This is the 1st and last time I will ever spend my money here and any forensic or family of mine. I had to argue to get the cake MY SON wants for his birthday approved because if not he would have had a carvel cake which he does not like. So not right how companies try and find a way to squeeze extra money out of people. I can even be happy to celebrate my sons birthday because now it will cost me another $200 just for my guest to be able to be in the room to sing happy birthday to my kid. How awful is that? Do not waste your money here for a party go to places that at least provide some type of food and drinks with booking. So mad I can not get a refund. I have never booked a party at a play place and was treated with such nonsense
翻译:所以我计划在这里为我儿子办一个生日派对,而且在那一天之前,我甚至对他们的荒谬政策感到很恼火。首先,派对房间的价格很高,不包括食物,然后我不能吃自己的蛋糕,除非我支付 15% 的费用来购买他们所谓的外部食物。然后,我不能让我的派对客人进入房间,除非我为每位客人支付额外的 15 美元,除了他们提供的 3 名观众。所以这就是我无法理解的地方,即使我们不参加活动,我也必须支付 15 美元才能站在大楼里呼吸。他们怎么敢让人邀请带着孩子参加派对的人,然后说哦不,我可以带你的孩子去,但你不能进房间,你必须在特许经营区等 3 个小时。预订房间的目的不是为了确保你的客人感到舒适吗?我想对这家酒店来说不是。这是我第一次也是最后一次在这里花钱,我的法医或家人也不会来。我不得不争辩,才能让儿子在生日时想要的蛋糕得到批准,因为如果不批准,他就会得到一个他不喜欢的卡维尔蛋糕。所以公司想方设法从人们身上榨取额外的钱,这是不对的。我甚至可以高兴地庆祝我儿子的生日,因为现在我要再花 200 美元才能让我的客人在房间里为我的孩子唱生日快乐歌。这有多糟糕?不要在这里浪费钱参加派对,去那些至少在预订时提供某种食物和饮料的地方。我太生气了,我不能得到退款。我从来没有在游乐场预订过派对,受到如此无礼的对待