点评:Scott (the owner) and Rachael (an employee) were awesome in attempting and succeeding to trouble shoot my Rad City E bike battery failure. I had accidentally inserted my key to release the battery into the charging port which caused it to arc and blackened the key. They had never opened a battery before , but after warning me about it voiding my warranty, and confessing their inexperience with the repair, they were game and got it done. The burnt fuse was not one they had in stock, but they didn't give up there. They called the retired previous owner who found a fuse in his home stuff and DROVE IT OVER on a Sunday and it worked!! OPEN 7 days a week!, friendly over the top service and it barely cost what lunch for 2 costs. Is this a time warp? Where in the world in 2025 do you still find this kind of stellar service? I highly recommend them. Honest, kind, skilled, tenacious... I wish these youngsters the best of luck in their business. Thank you !! The final day riding was awesome!
翻译:店主Scott和员工Rachael非常出色,他们尝试并成功解决了我的Rad City E自行车电池故障。我不小心将钥匙插入充电端口来解锁电池,结果电池产生了电弧,钥匙也变黑了。他们之前从未拆开过电池,但在警告我这样做会使我的保修失效,并承认他们在维修方面缺乏经验后,他们还是勇敢地完成了维修。烧坏的保险丝不是他们库存的那种,但他们没有放弃。他们打电话给退休的前任车主,后者在他家的物品中发现了一个保险丝,并在周日开车过去,竟然修好了!!一周7天营业!服务友好热情,而且价格几乎相当于两人午餐的价格。这是不是时光倒流?2025年的今天,你还能在哪里找到这种一流的服务?我强烈推荐他们。诚实、善良、技术娴熟、坚持不懈……我祝愿这些年轻人生意兴隆。谢谢!!最后一天的骑行太棒了!