点评:Unfortunately as an overall review I would have to admit the Isla de las Iguanas tour was poorly organized and a bit of a let down.
When we booked the tour we were told we would leave at 9am, but found out later at night through WhatsApp that we would be leaving at 10:30am. Luckily we hadn't made any other plans for the day so that was fine. It may be helpful if tour agents let customers know that departure time is variable based on the tides and not necessarily 9am-3pm.
We actually left Selina Playa Venao around 11am as we waited awhile for the rest of the group. Driver was kind but very quiet, so we assumed the guide for the tour would be out boat captain.
When we arrived at the port we met our captain who was also very nice. He took us over to the island across the channel, and once we anchored and got on the island it was already almost 1pm. He sort of just sent us on our way to look around. We wasted some time looking around for where to "register" (it was communicated through WhatsApp that we would need photos of our passports to do this). Although we found nothing, and when we asked our boat captain about it he said that wasn't necessary.
Our captain did lend us some gear to snorkel and look at the corals on our own. He also had some nice fruit cut up for us there and some boxed lunches with some (very small) wraps and chips. Luckily we brought our own snacks to eat as well. We took our lunches over to la playita on the opposite side, ate, watched some iguanas for a few minutes and came back. When we came back to the main beach he said we only had 30 mins left (needed to leave at 2:30).
With only about 1 hour 45 minutes total on the island, we wanted to use all of our time so quickly went snorkeling again. Although we were ready right on time (2:30) the boat nearly left without us.
Overall I would recommend that:
- The excursion be advertised as a visit to the islands and not a tour because there is really no guided element to it.
- The timing be communicated better with the customers, and the time spent on the islands be extended. We were mostly disappointed that we just couldn't spend more time.
- Lower the cost associated a bit and not include lunch. Just encourage customers to bring their own food that they know will be enough for them.
Some redeeming highlights:
- Both drivers were very kind to us, and when we did ask questions did their best to answer.
- The island itself is absolutely stunning, and beautifully conserved and maintained. Despite the very short time we spent there we observed a lot of wildlife.
- The booking process was very easy and straightforward.
翻译:不幸的是,作为一个整体评论,我不得不承认 Isla de las Iguanas 之旅组织不善,有点让人失望。
当我们预订旅行时,我们被告知我们将在上午 9 点离开,但在晚上晚些时候通过 WhatsApp 发现我们将在上午 10:30 离开。幸运的是我们当天没有做任何其他计划,所以这很好。如果旅行社让客户知道出发时间根据潮汐而变化,不一定是上午 9 点到下午 3 点,这可能会有所帮助。
实际上,我们在上午 11 点左右离开了 Selina Playa Venao,因为我们等了一会儿其他人。司机很友善但很安静,所以我们假设这次旅行的向导是船长。
当我们到达港口时,我们遇到了我们的船长,他也非常友善。他把我们带到了海峡对岸的岛上,我们抛锚上岛后已经快下午 1 点了。他只是派我们去四处看看。我们浪费了一些时间四处寻找“注册”的地方(通过 WhatsApp 通知我们需要护照照片才能完成此操作)。虽然我们一无所获,但当我们询问船长时,他说没有必要。
我们的船长确实借给我们一些装备让我们自己浮潜和观察珊瑚。他还在那里为我们切了一些不错的水果,还有一些带一些(非常小的)卷饼和薯条的盒装午餐。幸运的是我们也带了自己的零食吃。我们把午餐带到对面的 la playita,吃了,看了几分钟鬣蜥,然后回来了。当我们回到主要海滩时,他说我们只剩下 30 分钟了(需要在 2:30 离开)。
在岛上总共只有大约 1 小时 45 分钟,我们想利用我们所有的时间,所以很快又去浮潜了。尽管我们准时(2:30)准备就绪,但船几乎没有我们就离开了。
总的来说,我建议:
- 短途旅行被宣传为参观岛屿而不是旅游,因为它确实没有导游元素。
- 与客户更好地沟通时间,并延长在岛屿上花费的时间。我们最失望的是我们不能花更多的时间。
- 降低相关费用,不包括午餐。只需鼓励顾客自带他们知道足够的食物即可。
一些兑换亮点:
- 两位司机对我们都很好,当我们提出问题时,他们会尽力回答。
- 岛屿本身绝对令人叹为观止,保存完好且维护良好。尽管我们在那里度过的时间很短,但我们观察到了很多野生动物。
- 预订过程非常简单明了。