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E979KYgrahamw
THE WORST - Do NOT use them!
Carzi的点评
点评：The WORST rental car experience I have ever had. It's basically a scam. Not located with the other reputable rental car places, but in a shady parking garage you have to walk to with all your luggage.
I made this reservation for my wife who was on a trip with our 14Yr old daughter. I had to help them navigate all this by phone from home. It took them 2 hours to try to find get to this place.
Hard to find and no counter. Thankfully there was a gate guard who showed us a peice of paper taped to a wall with a QR code. After going through thier clunky online checkout process, and taking a $400 deposit (what rental car company takes a $400 deposit!?!?) They finally gave my wife insturctions on which car and how to get the keys. The car was dirty, there was a pillow in the back and empty alcohol bottles/cans under the seat. Seriously? The tire was low and she had to stop in the desert to fill it up. Not OK - a rental car company should make sure all this is taken car of.
When trying to return the car, there was no instructions, no person there to help. Nothing but a text 14 min before the return was due saying that "Your return is due at 3:00pm. There is no grace period." If we are late, they will charge us. UGH!
We rented through Priceline and Economy Rental Car who sold our reservation to this 'company' unbeknowst to us.
Now, I can't get my $400 deposit back from these people.
Stay away!-
I made this reservation for my wife who was on a trip with our 14Yr old daughter. I had to help them navigate all this by phone from home. It took them 2 hours to try to find get to this place.
Hard to find and no counter. Thankfully there was a gate guard who showed us a peice of paper taped to a wall with a QR code. After going through thier clunky online checkout process, and taking a $400 deposit (what rental car company takes a $400 deposit!?!?) They finally gave my wife insturctions on which car and how to get the keys. The car was dirty, there was a pillow in the back and empty alcohol bottles/cans under the seat. Seriously? The tire was low and she had to stop in the desert to fill it up. Not OK - a rental car company should make sure all this is taken car of.
When trying to return the car, there was no instructions, no person there to help. Nothing but a text 14 min before the return was due saying that "Your return is due at 3:00pm. There is no grace period." If we are late, they will charge us. UGH!
We rented through Priceline and Economy Rental Car who sold our reservation to this 'company' unbeknowst to us.
Now, I can't get my $400 deposit back from these people.
Stay away!-
翻译：这是我经历过的最糟糕的租车体验。简直就是个骗局。它不在其他正规的租车点附近，而是在一个阴暗的停车场里，你得拖着所有行李走过去。
我为妻子预订了这辆车，她带着我们14岁的女儿一起旅行。我不得不从家里打电话帮她们安排一切。她们花了两个小时才找到这个地方。
很难找到，而且没有柜台。幸好有个保安，他指给我们看贴在墙上的一张纸，上面有个二维码。在经历了他们繁琐的在线结账流程，并被收取了400美元的押金（哪家租车公司会收400美元的押金？！）之后，他们终于告诉了我妻子要哪辆车以及如何取钥匙。车很脏，后座上放着一个枕头，座椅下面还有空的酒瓶/罐。真的假的？轮胎气压不足，她不得不在沙漠里停下来加油。太糟糕了——租车公司应该确保所有事情都处理妥当。
还车时，没有任何指示，也没有人帮忙。只在还车截止时间前14分钟收到一条短信，上面写着“您的还车截止时间是下午3点，没有宽限期。”如果我们迟到，他们会收取费用。真是岂有此理！
我们是通过Priceline和Economy Rental Car租车的，他们未经我们同意就把我们的预订转给了这家“公司”。
现在，我拿不回我那400美元的押金了。
千万别选这家！
我为妻子预订了这辆车，她带着我们14岁的女儿一起旅行。我不得不从家里打电话帮她们安排一切。她们花了两个小时才找到这个地方。
很难找到，而且没有柜台。幸好有个保安，他指给我们看贴在墙上的一张纸，上面有个二维码。在经历了他们繁琐的在线结账流程，并被收取了400美元的押金（哪家租车公司会收400美元的押金？！）之后，他们终于告诉了我妻子要哪辆车以及如何取钥匙。车很脏，后座上放着一个枕头，座椅下面还有空的酒瓶/罐。真的假的？轮胎气压不足，她不得不在沙漠里停下来加油。太糟糕了——租车公司应该确保所有事情都处理妥当。
还车时，没有任何指示，也没有人帮忙。只在还车截止时间前14分钟收到一条短信，上面写着“您的还车截止时间是下午3点，没有宽限期。”如果我们迟到，他们会收取费用。真是岂有此理！
我们是通过Priceline和Economy Rental Car租车的，他们未经我们同意就把我们的预订转给了这家“公司”。
现在，我拿不回我那400美元的押金了。
千万别选这家！
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