点评:I booked this holiday through Golden Bus Tours. I chose it because it included a trip to the Petrified Forest which was one of the 5 places I wanted to visit on my trip. I had travelled from England for my dream holiday and Day 1 I discovered that the itinerary I was given by GBT was C Tours previous year’s itinerary and the Petrified Forest was not included on the current one. Obviously , I was very shocked and upset. My tour guide Jack was very supportive and understanding. He contacted his manager who advised I should contact GBT. This I did and together they agreed that if Jack was able to fit the trip into his schedule,, he should do so. He was more than happy to do so as he could see how much it meant to me. We had a wonderful time there and my fellow passengers were delighted with this additional visit. The rest of the trip was great and Jack was a very attentive tour guide. My dream came true
翻译:我通过 Golden Bus Tours 预订了这次假期。我之所以选择它,是因为它包括了一次前往石化森林的旅行,而石化森林是我这次旅行中想要参观的 5 个地方之一。我从英国出发,度过了我梦想中的假期,第一天我发现 GBT 给我的行程是 C Tours 去年的行程,而石化森林并不包含在当前的行程中。显然,我非常震惊和难过。我的导游杰克非常支持和理解。他联系了他的经理,经理建议我联系 GBT。我照做了,他们一致同意,如果杰克能够将这次旅行安排到他的日程安排中,他就应该这样做。他非常乐意这样做,因为他知道这对我有多重要。我们在那里度过了一段美好的时光,我的同行乘客也对这次额外的参观感到高兴。旅行的其余部分非常棒,杰克是一位非常细心的导游。我的梦想成真了