点评:I am trying to leave a review of a private transfer we had booked through your company via Europe Express on September 12. One of your drivers picked me up from train station and drove to my hotel in Meta (Giosue a Mare). He was not particularly talkative and seemed a bit annoyed. Upon arrival in Meta, he drove to the bottom of the hill and dropped me and my son off, then proceeded to turn around and go back up the hill, PAST our hotel....we had to drag our luggage up the hill to get to our hotel. WHY ON EARTH would he do this? It was unprofessional and rude. When we turned around to watch him leave, he reached his arm out the window and pointed over his head toward the hotel as he drove by it. He knew where he should have dropped us off but instead chose to inconvenience us.
The reservation information is as follows:
Train Info: Firenze S.M. Novella to Napoli Centrale #9919 at 1:43pm
Hotel Info: Hotel Giosue A Mare - Via A. Caruso 2 80062 Meta Di Sorrento Napoli, Italy
I would appreciate your acknowledgment of this message and a response. Thank you
翻译:我想对我们于 9 月 12 日通过欧洲快运通过贵公司预订的私人接送服务发表评论。你们的一位司机从火车站接我,然后开车前往我在梅塔 (Giosue a Mare) 的酒店。他不是特别爱说话,看上去有点生气。到达梅塔后,他开车到了山脚下,把我和我的儿子放下,然后转身返回山上,经过我们的酒店......我们不得不拖着行李上山去到达我们的酒店。他到底为什么要这么做?这是不专业和粗鲁的。当我们转身看着他离开时,他将手臂伸出窗外,指着头顶上驶过的酒店。他知道他应该让我们在哪里下车,但却选择给我们带来不便。
预订信息如下:
列车信息:Firenze S.M.中篇小说到那不勒斯中央 #9919 下午 1:43
酒店信息: Hotel Giosue A Mare - Via A. Caruso 2 80062 Meta Di Sorrento 那不勒斯, 意大利
感谢您对本邮件的确认和回复。谢谢