Nice Place BUT VERY MEDIOCRE MASSAGE, TERRIBLE CUSTOMER HANDLING EXPERIENCE & Terrible 1st Time Massage Experience
Natural Lamu Beauty Spa的点评
点评:Nice ambience when you get in, ok reception by the front lady But the good things am afraid ended there. Had preBooked a couple's massage with my wife with 15$ per person(TOTAL WAS 65$ PER PERSON) , was slotted for 11.30am for a 1.5 hour session. Ended up getting out of there at 2.30pm VERY DISSATISFIED & DISSAPOINTED!!
The masseuses were unprofessional from word go, Little/unclear guidance at beginning esp for us being our 1st time ON OUR HONEYMOON. My wife was having a hot stone massage, which turned out exhausting rather than relaxing and left sore muscles rather than relaxed
My masseuse stooped midway, Left me on the massage bed without any notice or apologies. I stayed there for about 15 minutes when then the masseuse on just next massage bed (it was a twin couple massage room) going on with the massage on my wife told me that my Masseuse wasnt feeling well, and that she will finish with my wife then finish my session. I had stayed in the massage room for about 30 minutes, waited for her to finish with my wife for another about 1 hour (I was still on the bed which was a bit uncomfortable) then after finishing with my wife, she also just left the room and didn't come back. The receptionist later came after about 15 minutes (ATM was so confused with whats happening having being on that bed for over 1 hour with nothing happening), she later apologized and gave me three options 1. Pay half price and end the session there 2. Let the other lady finish the remaining of the session OR 3. Came back another time for a 1 hour session (we had booked for a 1.5 hour session)
We decided to just get it finished with the other masseuse since we had limited time remaining on our honeymoon
The rest of the massage was terrible, very ANTI-CLIMAX esp being 2 seperated sessions and it was meant to be 1 continous session and also my back and muscles were hurting having had to lie there for more than 1 hour on the thin massage beds
It was our 1st time getting a massage and on our honeymoon, we thought it would be such a highlight and relaxing time, BUT IT WAS THE WORST EXPERIENCE OF OUR HONEYMOON
They were not as apologetic after that and didn't even give us standard treatment of tea and cookie after those terrible massages
I CAN NOT RECOMMEND THE PLACE TO ANYONE, ITS NOT WORTH IT!!!
TOO PRICEY FOR VERY MEDIOCRE SERVICES, Felt like i was robbed the 13,000 KSH.
NO VALUE FOR MONEY AT ALL!
翻译:当你进去的时候气氛很好,前台女士的接待很好但是好事恐怕就到此为止了。与我的妻子预先预订了一对夫妇的按摩,每人 15 美元(每人总共 65 美元),安排在上午 11 点 30 分进行 1.5 小时的按摩。最终在下午 2.30 离开那里,非常不满意和失望!
女按摩师从一开始就不专业,一开始的指导很少/不清楚,尤其是对我们来说是第一次度蜜月。我的妻子正在做热石按摩,结果让人筋疲力尽而不是放松,肌肉酸痛而不是放松
我的按摩师中途弯下腰,把我留在按摩床上,没有任何通知或道歉。我在那里呆了大约 15 分钟,然后在下一张按摩床(这是一间双人按摩室)上给我妻子按摩的女按摩师告诉我,我的女按摩师感觉不舒服,她会和我妻子一起完成然后完成我的会议。我在按摩室呆了大约30分钟,等她和我妻子一起完成了大约1个小时(我还在床上有点不舒服)然后和我妻子一起完成后,她也离开了房间,没有回来。大约 15 分钟后,接待员来了(ATM 对发生的事情感到很困惑,因为我在床上待了 1 个多小时却什么也没发生),她后来道歉并给了我三个选择 1. 支付半价并在那里结束会议 2。让另一位女士完成剩余的会议或 3。另一次回来进行 1 小时的会议(我们预订了 1.5 小时的会议)
我们决定和另一位女按摩师一起完成它,因为我们度蜜月的时间有限
其余的按摩很糟糕,非常 ANTI-CLIMAX 特别是 2 个单独的疗程,它本来是 1 个连续的疗程,而且我的背部和肌肉受伤了,不得不在薄按摩床上躺了 1 个多小时
这是我们第一次享受按摩,在我们的蜜月中,我们认为这将是一个如此精彩和放松的时光,但这是我们蜜月中最糟糕的经历
在那之后他们并没有那么抱歉,甚至在那些可怕的按摩之后没有给我们标准的茶和饼干治疗
我不能向任何人推荐这个地方,它不值得!!!
对于非常平庸的服务来说太贵了,感觉就像我被抢走了 13,000 KSH。
完全没有物有所值!