点评:We visited Gallery Mall Outlet after it was recommended by our hotel guide. We expected a normal shopping experience, but what happened was completely unacceptable.
As soon as we entered the store, we were given numbered badges and immediately assigned a salesperson who followed us everywhere. We couldn’t even browse or have a private conversation without being constantly approached.
After a while, we wanted to leave the store to walk around, visit other shops, have a coffee, and possibly come back later. To our surprise, a staff member told us that we were not allowed to leave and insisted that we stay inside. When we said we simply wanted to go outside for a cigarette, we were told to smoke inside the store, which was both shocking and absurd.
Another employee then came over and told us that if we left, we would have to find our own way back to the hotel because the transfer would not take us. Only later did we realize that the transfer was apparently organized through the store itself but nobody tells you this beforehand. Instead of explaining this in advance, they try to pressure customers into staying.
On top of that, the prices were significantly higher than in many other stores we visited during our trip. We also did not feel confident that the branded products offered were authentic, especially considering the prices and the overall experience.
In the 21st century, telling customers that they are not allowed to leave a store is unbelievable. Customers should be free to walk around, visit other shops, have a coffee, and decide for themselves where they want to spend their time and money. No one should ever feel trapped or intimidated while shopping.
This was not shopping- it felt like psychological pressure. We will never return and do not recommend this place to anyone
翻译:在酒店指南的推荐下,我们前往了Gallery Mall Outlet。我们原以为只会是一次普通的购物体验,但发生的一切完全让人无法接受。
刚一进店,我们就被发给了带有编号的胸牌,随后立刻就有销售员被指派来全程跟随我们。我们甚至无法自由逛逛或私下交谈,因为总有人不停地过来搭话。
过了一会儿,我们想离开店铺去四处转转、看看其他商店,或者喝杯咖啡。我们可能稍后会再回来。令我们惊讶的是,一名工作人员告诉我们不允许离开,还坚持要我们待在店里。当我们表示只是想到外面抽根烟时,对方却要求我们就在店里吸烟,这实在令人震惊又荒谬。
随后另一位员工走过来告诉我们,如果我们离开,就必须自己设法回酒店,因为接送车不会再接我们了。直到后来我们才意识到,这种转店服务显然是由商店本身安排的,但事先没有任何人告知我们这一点。他们并没有提前说明,反而试图施压让顾客继续留在店内。
除此之外,其价格也明显高于我们旅行期间光顾的许多其他商店。考虑到价格以及整体的购物体验,我们也对那里售卖的品牌商品是否为正品心存疑虑。
在21世纪,。告诉顾客他们不允许离开商店,这简直不可思议。顾客应该可以自由走动、逛其他店铺、喝杯咖啡,自行决定把时间和金钱花在何处。任何人在购物时都不应感到受限或受到胁迫。
这根本称不上是购物——更像是一种心理压力。我们绝对不会再光顾,也绝不向任何人推荐这个地方。