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Lauren O
BUYER BEWARE!
Winterberry Farm的点评
点评：BUYER BEWARE!
We vacation in Maine every year and always drive by Winterberry Farm. Today we stopped in. As fellow homeschoolers, we had a nice conversation with the owner. I congratulated her on raising her family in such an idyllic place and homeschooling to boot. Coming from a farming town myself, I love locally-sourced honey and when I grabbed a mason jar filled with amber-colored goodness and asked her how much it was, she said "nine dollars."
I grabbed a loaf of blueberry bread and she swiped my debit card and said a receipt will be sent to me. My husband asked afterwards how much it was and I said I didn't know. She never gave me a total which I found odd. But I knew the honey was $9 so how much more would it be for that and a loaf of blueberry bread? When we got home he checked our bank account: $46.88.
You read that right: $46.88.
For a supposed $9 jar of honey and a loaf of blueberry bread.
I immediately called the farm and got her voicemail. I left a message saying there must've been a mistake and that we were charged incorrectly because, unless your last name is Rockefeller, where I come from $46.88 for a jar of honey and a loaf of blueberry bread is a bit, shall we say, extravagant??
This didn't sit right with us so we hopped in the car and drove back, now wasting an hour of our day for this highway robbery. I repeated what I had said on the voicemail to her: that there must've been an error in ringing us up. She said no. She pulled up our order on her computer and proceeded to show us what we paid:
Honey: $25 (though on her screen and in person she said it was $32!)
Bread: $15
Credit Card Charge: $5
I reminded her that when I asked her how much the honey was, she said $9. She proceeded to tell me the *light-colored* honey is $9. If these are all her homemade products, why didn't she tell me the particular jar I picked was $25??
One would think that a smart business owner who doesn't want to rack up 1-star reviews would then clarify that her honey has different prices and that the jar that I put on the counter was actually $25. Might be good to know, eh?
I'm all for supporting local businesses (that's why we stopped and chatted and purchased items from her), but there's a VAST difference between $9 and $25 (or $32 as she told us in person), wouldn't you agree??
When faced with admitting that she basically took advantage of my good faith that a $9 jar of honey is indeed $9, she cut me off, said "I have a lot on my plate right now," got very testy and ordered us to leave her store.
I reminded her that she never gave me a purchase total and never informed me that there was a $5 processing fee, something that even machines do when you make a purchase! She said she doesn't do refunds but she would refund our money, that she felt our vibe was bad and that we needed to leave immediately. I said we're not leaving until I see that the charge is removed. She showed us on the computer and we left with my parting words: "Be sure to look for a review."
And here it is.
She said I had no right to leave a bad review because she refunded the money.
I said I most certainly did (how else can I warn you good people out there?) and her parting words were: "Watch me blast you on there. You watch."
So a nice stop at a local farm turned into something much nastier, and all because this Mary Perry, who was so quick to tell us she'd been in business 25 years, raised three kids on her own, uses all quality ingredients, blah blah blah...didn't have decency to be transparent in her prices, her totals, and her charge fees.
$46.88. For a loaf of bread and a jar of honey.
Regardless of your budget, that's just plain ridiculous.
I get the whole "locally-sourced, local business" zeitgeist happening right now. We all want to shop local, eat local, make local connections. It's what makes our world a smaller, kinder, friendlier place. But it's experiences like today's that give good, honest local farmers a bad name. Thanks Winterberry. I'm now soured on local farm stands.
So, fellow readers...BUYER BEWARE.
On the plus side, this was an awesome homeschool lesson for my boys in dealing with entitled, prickly business owners who prey on tourists' good graces in the hopes that they don't come back and question it.
Oh...and for those of you in the North Haven Island, Maine area: She's moving there soon to open "North Haven Island Florals." Hopefully she "turns over a new leaf" and improves her business practices. Somehow I doubt it. Hey Mary, here's a novel idea: PRICE TAGS.
So, good reader, if you're foolish enough to give Winterberry a go, be sure to ask for prices on *everything* (and some smelling salts after you hear them), ask for the total BEFORE you pay, ask what the processing fee is, and ask for a receipt. (Unless of course you're a Rockefeller and price is of no object to you, then you'll love it!)
If I could give zero stars I would.
Okay Ms. Perry...blast away!
(Note: Don't be fooled by any such peace, love and "Mother Earth" retorts. Know that the experience in person was anything but.)
Sigh...Lesson learned. I will keep her and her family in my prayers.
We vacation in Maine every year and always drive by Winterberry Farm. Today we stopped in. As fellow homeschoolers, we had a nice conversation with the owner. I congratulated her on raising her family in such an idyllic place and homeschooling to boot. Coming from a farming town myself, I love locally-sourced honey and when I grabbed a mason jar filled with amber-colored goodness and asked her how much it was, she said "nine dollars."
I grabbed a loaf of blueberry bread and she swiped my debit card and said a receipt will be sent to me. My husband asked afterwards how much it was and I said I didn't know. She never gave me a total which I found odd. But I knew the honey was $9 so how much more would it be for that and a loaf of blueberry bread? When we got home he checked our bank account: $46.88.
You read that right: $46.88.
For a supposed $9 jar of honey and a loaf of blueberry bread.
I immediately called the farm and got her voicemail. I left a message saying there must've been a mistake and that we were charged incorrectly because, unless your last name is Rockefeller, where I come from $46.88 for a jar of honey and a loaf of blueberry bread is a bit, shall we say, extravagant??
This didn't sit right with us so we hopped in the car and drove back, now wasting an hour of our day for this highway robbery. I repeated what I had said on the voicemail to her: that there must've been an error in ringing us up. She said no. She pulled up our order on her computer and proceeded to show us what we paid:
Honey: $25 (though on her screen and in person she said it was $32!)
Bread: $15
Credit Card Charge: $5
I reminded her that when I asked her how much the honey was, she said $9. She proceeded to tell me the *light-colored* honey is $9. If these are all her homemade products, why didn't she tell me the particular jar I picked was $25??
One would think that a smart business owner who doesn't want to rack up 1-star reviews would then clarify that her honey has different prices and that the jar that I put on the counter was actually $25. Might be good to know, eh?
I'm all for supporting local businesses (that's why we stopped and chatted and purchased items from her), but there's a VAST difference between $9 and $25 (or $32 as she told us in person), wouldn't you agree??
When faced with admitting that she basically took advantage of my good faith that a $9 jar of honey is indeed $9, she cut me off, said "I have a lot on my plate right now," got very testy and ordered us to leave her store.
I reminded her that she never gave me a purchase total and never informed me that there was a $5 processing fee, something that even machines do when you make a purchase! She said she doesn't do refunds but she would refund our money, that she felt our vibe was bad and that we needed to leave immediately. I said we're not leaving until I see that the charge is removed. She showed us on the computer and we left with my parting words: "Be sure to look for a review."
And here it is.
She said I had no right to leave a bad review because she refunded the money.
I said I most certainly did (how else can I warn you good people out there?) and her parting words were: "Watch me blast you on there. You watch."
So a nice stop at a local farm turned into something much nastier, and all because this Mary Perry, who was so quick to tell us she'd been in business 25 years, raised three kids on her own, uses all quality ingredients, blah blah blah...didn't have decency to be transparent in her prices, her totals, and her charge fees.
$46.88. For a loaf of bread and a jar of honey.
Regardless of your budget, that's just plain ridiculous.
I get the whole "locally-sourced, local business" zeitgeist happening right now. We all want to shop local, eat local, make local connections. It's what makes our world a smaller, kinder, friendlier place. But it's experiences like today's that give good, honest local farmers a bad name. Thanks Winterberry. I'm now soured on local farm stands.
So, fellow readers...BUYER BEWARE.
On the plus side, this was an awesome homeschool lesson for my boys in dealing with entitled, prickly business owners who prey on tourists' good graces in the hopes that they don't come back and question it.
Oh...and for those of you in the North Haven Island, Maine area: She's moving there soon to open "North Haven Island Florals." Hopefully she "turns over a new leaf" and improves her business practices. Somehow I doubt it. Hey Mary, here's a novel idea: PRICE TAGS.
So, good reader, if you're foolish enough to give Winterberry a go, be sure to ask for prices on *everything* (and some smelling salts after you hear them), ask for the total BEFORE you pay, ask what the processing fee is, and ask for a receipt. (Unless of course you're a Rockefeller and price is of no object to you, then you'll love it!)
If I could give zero stars I would.
Okay Ms. Perry...blast away!
(Note: Don't be fooled by any such peace, love and "Mother Earth" retorts. Know that the experience in person was anything but.)
Sigh...Lesson learned. I will keep her and her family in my prayers.
翻译：买家要小心！
我们每年都会去缅因州度假，而且总是开车经过 Winterberry Farm。今天我们停了下来。作为同为在家自学的人，我们与店主进行了愉快的交谈。我祝贺她在这样一个田园诗般的地方养育了她的家人，而且还在家自学。我自己来自一个农业小镇，我喜欢当地的蜂蜜，当我拿起一个装满琥珀色蜂蜜的玻璃瓶问她多少钱时，她说“九美元”。
我拿了一条蓝莓面包，她刷了我的借记卡，说会给我寄一张收据。我丈夫后来问多少钱，我说我不知道。她从来没有告诉我总数，我觉得很奇怪。但我知道蜂蜜是 9 美元，那么它和一条蓝莓面包要多花多少钱呢？当我们回到家时，他查看了我们的银行账户：46.88 美元。
你没看错：46.88 美元。
一罐蜂蜜和一条蓝莓面包据说要 9 美元。
我立即打电话给农场，听到了她的语音留言。我留言说一定是搞错了，我们被错误地收费了，因为除非你的姓氏是洛克菲勒，否则在我这里，一罐蜂蜜和一条蓝莓面包要 46.88 美元，这有点，可以说，奢侈吗？？
这让我们感到不舒服，所以我们跳上车开车回去，现在我们浪费了一个小时的时间在这场拦路抢劫上。我向她重复了我在语音留言中说的话：一定是我们打电话时出了错误。她说不是。她在电脑上调出我们的订单，然后向我们展示我们支付的价格：
蜂蜜：25 美元（虽然她在屏幕上和当面都说是 32 美元！）
面包：15 美元
信用卡收费：5 美元
我提醒她，当我问她蜂蜜多少钱时，她说 9 美元。她接着告诉我 *浅色* 蜂蜜是 9 美元。如果这些都是她自制的产品，她为什么不告诉我我选的那一罐是 25 美元？
人们会认为，一个不想获得一星评价的聪明企业主会澄清她的蜂蜜有不同的价格，而我放在柜台上的那罐实际上是 25 美元。知道这一点可能很好，不是吗？
我完全支持本地企业（这就是我们停下来聊天并从她那里购买物品的原因），但 9 美元和 25 美元（或她亲自告诉我们的 32 美元）之间有很大区别，你不同意吗？
当我承认她基本上利用了我的善意，认为一罐 9 美元的蜂蜜确实是 9 美元时，她打断了我的话，说“我现在有很多事情要做”，变得非常暴躁，命令我们离开她的商店。
我提醒她，她从来没有给我购买总额，也没有告诉我有 5 美元的手续费，这是机器在你购买时也会收取的费用！她说她不退款，但她会退还我们的钱，她觉得我们的氛围不好，我们需要立即离开。我说，在我看到费用被取消之前，我们不会离开。她在电脑上给我们看了，我们离开时，我说：“一定要找评论。”
这就是它。
她说我没有权利留下差评，因为她退了钱。
我说我当然有权利留下差评（否则我怎么能警告你们这些好人呢？）她临别时说：“看我在那里批评你。你看着办吧。”
所以，在当地农场的一次美好停留变成了一件更糟糕的事情，而这一切都是因为这个玛丽·佩里，她很快就告诉我们，她已经做了 25 年的生意，独自抚养了三个孩子，使用所有优质原料，等等等等……她没有礼貌地公开她的价格、总额和收费。
46.88 美元。一条面包和一罐蜂蜜。
不管你的预算是多少，这简直太荒谬了。
我明白现在整个“本地采购、本地业务”的时代精神。我们都想在当地购物、吃当地食物、建立当地联系。这就是让我们的世界变得更小、更友善、更友好的原因。但正是像今天这样的经历让当地善良、诚实的农民名声扫地。感谢 Winterberry。我现在对当地的农场摊位感到厌恶。
所以，各位读者……买家要小心。
从好的方面来说，这对我的儿子们来说是一堂很棒的家庭教育课，教会他们如何与那些利用游客的好感、挑剔的企业主打交道，希望他们不会回来质疑。
哦……对于你们这些住在缅因州北黑文岛的人：她很快就要搬到那里开办“北黑文岛花卉店”。希望她能“改过自新”，改善她的商业做法。不知何故，我对此表示怀疑。嘿，玛丽，这里有一个新奇的想法：价格标签。
所以，亲爱的读者，如果你愚蠢到尝试 Winterberry，一定要问*所有东西*的价格（听到价格后，用一些嗅盐），在付款前问总价，问手续费是多少，并索要收据。 （当然，除非您是洛克菲勒家族的一员，而且价格对您来说不成问题，否则您一定会喜欢它！）
如果我可以给零星，我会给的。
好的，佩里女士……加油！
（注意：不要被任何和平、爱和“地球母亲”的反驳所欺骗。要知道亲身经历绝对不是这样的。）
唉……吸取教训了。我会为她和她的家人祈祷。
我们每年都会去缅因州度假，而且总是开车经过 Winterberry Farm。今天我们停了下来。作为同为在家自学的人，我们与店主进行了愉快的交谈。我祝贺她在这样一个田园诗般的地方养育了她的家人，而且还在家自学。我自己来自一个农业小镇，我喜欢当地的蜂蜜，当我拿起一个装满琥珀色蜂蜜的玻璃瓶问她多少钱时，她说“九美元”。
我拿了一条蓝莓面包，她刷了我的借记卡，说会给我寄一张收据。我丈夫后来问多少钱，我说我不知道。她从来没有告诉我总数，我觉得很奇怪。但我知道蜂蜜是 9 美元，那么它和一条蓝莓面包要多花多少钱呢？当我们回到家时，他查看了我们的银行账户：46.88 美元。
你没看错：46.88 美元。
一罐蜂蜜和一条蓝莓面包据说要 9 美元。
我立即打电话给农场，听到了她的语音留言。我留言说一定是搞错了，我们被错误地收费了，因为除非你的姓氏是洛克菲勒，否则在我这里，一罐蜂蜜和一条蓝莓面包要 46.88 美元，这有点，可以说，奢侈吗？？
这让我们感到不舒服，所以我们跳上车开车回去，现在我们浪费了一个小时的时间在这场拦路抢劫上。我向她重复了我在语音留言中说的话：一定是我们打电话时出了错误。她说不是。她在电脑上调出我们的订单，然后向我们展示我们支付的价格：
蜂蜜：25 美元（虽然她在屏幕上和当面都说是 32 美元！）
面包：15 美元
信用卡收费：5 美元
我提醒她，当我问她蜂蜜多少钱时，她说 9 美元。她接着告诉我 *浅色* 蜂蜜是 9 美元。如果这些都是她自制的产品，她为什么不告诉我我选的那一罐是 25 美元？
人们会认为，一个不想获得一星评价的聪明企业主会澄清她的蜂蜜有不同的价格，而我放在柜台上的那罐实际上是 25 美元。知道这一点可能很好，不是吗？
我完全支持本地企业（这就是我们停下来聊天并从她那里购买物品的原因），但 9 美元和 25 美元（或她亲自告诉我们的 32 美元）之间有很大区别，你不同意吗？
当我承认她基本上利用了我的善意，认为一罐 9 美元的蜂蜜确实是 9 美元时，她打断了我的话，说“我现在有很多事情要做”，变得非常暴躁，命令我们离开她的商店。
我提醒她，她从来没有给我购买总额，也没有告诉我有 5 美元的手续费，这是机器在你购买时也会收取的费用！她说她不退款，但她会退还我们的钱，她觉得我们的氛围不好，我们需要立即离开。我说，在我看到费用被取消之前，我们不会离开。她在电脑上给我们看了，我们离开时，我说：“一定要找评论。”
这就是它。
她说我没有权利留下差评，因为她退了钱。
我说我当然有权利留下差评（否则我怎么能警告你们这些好人呢？）她临别时说：“看我在那里批评你。你看着办吧。”
所以，在当地农场的一次美好停留变成了一件更糟糕的事情，而这一切都是因为这个玛丽·佩里，她很快就告诉我们，她已经做了 25 年的生意，独自抚养了三个孩子，使用所有优质原料，等等等等……她没有礼貌地公开她的价格、总额和收费。
46.88 美元。一条面包和一罐蜂蜜。
不管你的预算是多少，这简直太荒谬了。
我明白现在整个“本地采购、本地业务”的时代精神。我们都想在当地购物、吃当地食物、建立当地联系。这就是让我们的世界变得更小、更友善、更友好的原因。但正是像今天这样的经历让当地善良、诚实的农民名声扫地。感谢 Winterberry。我现在对当地的农场摊位感到厌恶。
所以，各位读者……买家要小心。
从好的方面来说，这对我的儿子们来说是一堂很棒的家庭教育课，教会他们如何与那些利用游客的好感、挑剔的企业主打交道，希望他们不会回来质疑。
哦……对于你们这些住在缅因州北黑文岛的人：她很快就要搬到那里开办“北黑文岛花卉店”。希望她能“改过自新”，改善她的商业做法。不知何故，我对此表示怀疑。嘿，玛丽，这里有一个新奇的想法：价格标签。
所以，亲爱的读者，如果你愚蠢到尝试 Winterberry，一定要问*所有东西*的价格（听到价格后，用一些嗅盐），在付款前问总价，问手续费是多少，并索要收据。 （当然，除非您是洛克菲勒家族的一员，而且价格对您来说不成问题，否则您一定会喜欢它！）
如果我可以给零星，我会给的。
好的，佩里女士……加油！
（注意：不要被任何和平、爱和“地球母亲”的反驳所欺骗。要知道亲身经历绝对不是这样的。）
唉……吸取教训了。我会为她和她的家人祈祷。
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