点评:We were surprised when we had to queue outside, although only for 5 mins. From the read online I expected it more like trinity kitchen, grab a table and see what’s on offer from each kitchen.
We were shown to a table and had to scan a QR code to order, you can go to the bar to order but who wants to stand at the bar rushing into choosing what to eat.
I hate not having a menu, and I’m not old! I don’t want to have to read on a small screen, causing more damage to my eyes, flicking back and forth between screens forgetting what I had just read and how much it was.
When placing the order it asks if you want to tip! How can we tip before any service! Nice guy showed us to the table but that’s not worth a tip.
We would have liked to have a drink and then choose our food at a leisurely pace, instead we placed the order for food and drink, food came first frustratingly after possibly only 10 mins since placing the order, drinks a couple of minutes later.
Food was ok. Nothing special, chips had so much salt on I think my kidneys were screaming at me!
A suggestion would be when showing guests to their table to offer a bottle of tap water at the same time, helps with the salty food and gives customers something to drink whilst ordering the food.
Unlikely to return.
翻译:我们很惊讶居然要在外面排队,不过只排了5分钟。从网上了解到的信息来看,我以为这家店会像Trinity Kitchen那样,随便找个位子坐下,看看每个厨房都提供什么菜。
服务员把我们领到一张桌子旁,然后让我们扫二维码点餐。虽然也可以去吧台点餐,但谁愿意站在吧台边手忙脚乱地选菜呢?
我讨厌没有菜单,而且我年纪也不大!我不想在小屏幕上看菜单,那样会加重我的眼睛负担,而且在不同的屏幕之间来回切换,很容易忘记刚才读了什么,也忘了价格。
点餐的时候居然问你要不要给小费!服务还没开始,怎么给小费啊!领我们坐下的小哥人挺好的,但这根本不值得给小费。
我们原本想先喝点东西,然后悠闲地点餐,结果点完餐后饮料就上来了,下单后大概过了10分钟食物才上,饮料又过了几分钟才到,真是让人恼火。
食物还可以,没什么特别的,薯条咸得要命,感觉我的肾都要遭殃了!
建议在引导客人入座的同时,也提供一瓶自来水,这样可以缓解食物的咸味,也能让客人在点餐时有水喝。
不太可能再来了。