点评:My husband and I did the three day Sierra Gorda trip. Unfortunately, the heavy rain mostly due to Hurricane Erick put a literal damper on the excursion. We ultimately had to cancel several activities due to dangerous conditions. However, Exxi did a great job of reworking the trip so we could do as much as possible. We had a great guide (Max) who was in constant touch with Carlos and others to find interesting things to do (I highly suggest going to Xihitla and the Edward James gardens). Max was one of the best guides we've had on our many excursions. He was enthusiastic and knowledgeable. He's a great guy with many interests, and we enjoyed talking with him on the road and during meals. While the trip overall was disappointing due to the rain, Exxi made it as good as possible. If I were to travel in the area again, I would use this company.
One more note: Since some of the budgeted items did not happen due to weather, Carlos offered a refund for those specific activities. A true sign of integrity!
翻译:我和丈夫参加了为期三天的塞拉戈达之旅。不幸的是,主要由飓风埃里克引发的大雨给这次旅行蒙上了阴影。由于天气危险,我们最终不得不取消一些活动。不过,Exxi 出色地重新安排了行程,让我们尽可能多地体验了活动。我们的导游(Max)非常棒,他一直与 Carlos 和其他人保持联系,寻找有趣的活动(我强烈推荐去 Xihitla 和爱德华·詹姆斯花园)。Max 是我们众多旅行中遇到的最好的导游之一。他热情洋溢,知识渊博。他兴趣广泛,我们很喜欢在路上和用餐时与他交谈。虽然由于下雨,这次旅行总体上不太理想,但 Exxi 尽力做到了完美。如果我再次前往该地区旅行,我还会选择这家公司。
另外需要注意的是:由于一些预算项目因天气原因未能进行,Carlos 为这些特定活动提供了退款。这真是诚信的体现!