Nike store poor checkouts - Mcarthurglen West Midlands (Cannock) - Mcarthurglen West Midlands - 120条旅客点评与比价

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Nike store poor checkouts

Mcarthurglen West Midlands的点评

2026年11月08日发布于: 海外

点评：I had a poor check out experience in the nike store. I queued patiently in line for one of the check out staff and when I eventually got to the front of the queue one of the staff asked "Are you paying by card" to which he then waived me over to his till. Once I got there I found myself at a self service check out having to scan and bag all my items myself. As a person with a hidden disability who sufferers with severe hand shaking i said to him I dont want to do this, I had serveral items to scan and bag and needed help. At this point he walked away pretending he couldn't hear me. I then had the choice to return to the back of a 20 person queue to actually be checked out by a real person or embarrassingly scan and bag everything myself. Can I suggest in future rather than asking "Are you paying by card" you ask "Do you wish to use a self service check out."

翻译：我在耐克商店的结账体验很糟糕。我耐心地排队等候，终于轮到我时，一名员工问：“您是用卡支付吗？”随后便示意我到他的收银台去。可当我走到那里后，才发现那是一台自助收银机，所有商品都需要我自己来扫描并装袋。作为一名患有隐性残疾且手部严重震颤的人，我告诉他：“我不想做这个。”我有几件物品需要扫描并装袋，需要有人帮忙。这时他转身走开，装作没听到我说话。我面临两个选择：要么回到20人的队伍末尾，等待真正的工作人员来为我结账；要么只能尴尬地自己完成所有扫描和装袋工作。我建议今后不妨把“您是用卡支付吗？”这个问题改成“您希望使用自助结账服务吗？”

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