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Jason G
The way car rental should be
Athens Car Rental (ACR)的点评
点评：I wasn’t going to rent a car due to my last rental experience on Mallorca, but a friend recommended ACR and the price was reasonable, so I gave them a try. So glad I did! No hassles, great communication, easy in and out!
Thanos messaged me on WhatsApp when I landed, met our group with a van, and we were at their site no time! The car was clean and new. Did the walkaround and took a video, then we were off.
On the drive, my backseat passenger noticed ink writing on the headliner. Didn’t catch that in our inspection! Took a photo and ACR said, “No problem; we’ve noted the preexisting damage on the reservation.”
Return was easy, too. Really, the whole process is so good because there are people involved at every step, and they care for their customers. The inquiry-deposit-confirmation 3-step process was a little more cumbersome than just “book a car” but did feel more personal and probably prevents fraud or something.
I loved my local car rental experience in Athens, but now I’m going to be wishing ACR was also available at my next travel destination!
Thanos messaged me on WhatsApp when I landed, met our group with a van, and we were at their site no time! The car was clean and new. Did the walkaround and took a video, then we were off.
On the drive, my backseat passenger noticed ink writing on the headliner. Didn’t catch that in our inspection! Took a photo and ACR said, “No problem; we’ve noted the preexisting damage on the reservation.”
Return was easy, too. Really, the whole process is so good because there are people involved at every step, and they care for their customers. The inquiry-deposit-confirmation 3-step process was a little more cumbersome than just “book a car” but did feel more personal and probably prevents fraud or something.
I loved my local car rental experience in Athens, but now I’m going to be wishing ACR was also available at my next travel destination!
翻译：由于之前在马略卡岛租车时遇到的不愉快经历，我本来并不打算再租车。不过一位朋友推荐了ACR，而且价格也合理，于是我决定试一试。真庆幸自己这么做了！整个过程毫无麻烦，沟通顺畅，提车和还车都十分简便！
我落地后，Thanos立刻通过WhatsApp给我发消息，随后开着面包车来接我们一行人，没过多久我们就到达了他们的门店。车子很干净且是新车。我们检查了一番并拍了视频，随后便出发了。
行驶途中，坐在后座的朋友注意到车顶衬里有用墨水写的字。我们在检查时没注意到这点！我拍了张照片，ACR回复说：“没问题，我们已在预订记录中注明了原有的损坏情况。”
退货过程也很简单。说真的，整个流程体验极佳，因为每个环节都有专人负责，他们也真心为顾客着想。虽然咨询-支付定金-确认这三步流程比直接“预订车辆”要稍显繁琐，但确实更有个性化服务的感觉，或许还能有效防止欺诈行为吧。
我在雅典的本地租车体验真是棒极了。不过现在，我真希望ACR也能在我下一个旅行目的地使用啊！
我落地后，Thanos立刻通过WhatsApp给我发消息，随后开着面包车来接我们一行人，没过多久我们就到达了他们的门店。车子很干净且是新车。我们检查了一番并拍了视频，随后便出发了。
行驶途中，坐在后座的朋友注意到车顶衬里有用墨水写的字。我们在检查时没注意到这点！我拍了张照片，ACR回复说：“没问题，我们已在预订记录中注明了原有的损坏情况。”
退货过程也很简单。说真的，整个流程体验极佳，因为每个环节都有专人负责，他们也真心为顾客着想。虽然咨询-支付定金-确认这三步流程比直接“预订车辆”要稍显繁琐，但确实更有个性化服务的感觉，或许还能有效防止欺诈行为吧。
我在雅典的本地租车体验真是棒极了。不过现在，我真希望ACR也能在我下一个旅行目的地使用啊！
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