点评:Maybe one of the worst services one can get. There are better service providers in the area for quad biking.
They have very old and damaged quad bikes that are not being serviced. They switch them on using a piece of metal that looked like a hanger.
1 broke down before our session and the instructor had to ride with one of us in the group. Another broke down 5 minutes in (session started 30 minutes late). Eventually the bike could not be fixed and we decided to just end everything there and requested a refund. And what a journey that was. The Manager "Khumalo" is very rude. No customer service principles whatsoever. He even teared up our receipt because we complained about their services and he told us to read the Ts&Cs even though it's their fault that services were not rendered and told us to go talk to his lawyers and the police if we want. Autocratic vibes from a mile away and very self obsorbed. He even told us his business will survive regardless of whether the customers are happy or not. Complaints are not very welcome there that's for sure.
Before booking with them read reviews. There are better service providers in the area.
翻译:也许是人们可以获得的最糟糕的服务之一。该地区有更好的四轮摩托车服务提供商。
他们有非常旧和损坏的四轮摩托车,没有得到维修。他们使用一块看起来像衣架的金属来打开它们。
1 在我们的课程开始前发生故障,教练不得不与我们组中的一个人一起骑行。另一个在 5 分钟内崩溃了(会议晚了 30 分钟开始)。最终自行车无法修好,我们决定结束那里的一切并要求退款。那是一段多么美妙的旅程啊。经理“Khumalo”非常粗鲁。没有任何客户服务原则。他甚至撕毁了我们的收据,因为我们抱怨他们的服务,他告诉我们阅读条款和条件,尽管没有提供服务是他们的错,并告诉我们如果愿意的话可以去和他的律师和警察谈谈。一英里外就有一种独裁的氛围,而且非常自我陶醉。他甚至告诉我们,无论顾客满意与否,他的生意都会生存。可以肯定的是,那里不太欢迎投诉。
在与他们预订之前阅读评论。该地区有更好的服务提供商。