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August '24
Supreme Travel Ltd的点评
点评：Supreme Travel Malta boat trip to Blue Lagoon was a disaster…
Supreme Travel boat trip to Blue Lagoon in Malta was a disaster August 16, 2024
Do not use supreme travel in Malta if you are not used to walking up and down extremely uneven and steep rocky landscape. Their boat trip to the Blue Lagoon that I went on yesterday was badly organized. Hundreds of passengers were left stranded on steep rocks waiting to board a boat while hundreds of other passengers disembarked from it. It took them along time because the territory was rocky and quite steep . Old ,disabled and children had to stand for an hour on the rocks with no shade and then had to climb down without assistance . It was extremely crowded in a very small and steep space and people were waiting stacked up on uneven ledges . People were not told ahead of time that conditions were not suitable for everyone. When I called the company to report this the agent argued back and didn't take the complaint seriously. I was helped on the rocks by kind strangers and an employee who said it wasn't her job to help. People were complaining about the conditions and said they will never use this company again.
Supreme Travel boat trip to Blue Lagoon in Malta was a disaster August 16, 2024
Do not use supreme travel in Malta if you are not used to walking up and down extremely uneven and steep rocky landscape. Their boat trip to the Blue Lagoon that I went on yesterday was badly organized. Hundreds of passengers were left stranded on steep rocks waiting to board a boat while hundreds of other passengers disembarked from it. It took them along time because the territory was rocky and quite steep . Old ,disabled and children had to stand for an hour on the rocks with no shade and then had to climb down without assistance . It was extremely crowded in a very small and steep space and people were waiting stacked up on uneven ledges . People were not told ahead of time that conditions were not suitable for everyone. When I called the company to report this the agent argued back and didn't take the complaint seriously. I was helped on the rocks by kind strangers and an employee who said it wasn't her job to help. People were complaining about the conditions and said they will never use this company again.
翻译：马耳他Supreme Travel的蓝湖游船之旅简直是一场灾难……
2024年8月16日，马耳他Supreme Travel的蓝湖游船之旅简直是一场灾难
如果您不习惯在极其崎岖陡峭的岩石地形上行走，请不要选择马耳他Supreme Travel的旅行社。我昨天参加的蓝湖游船之旅组织得一团糟。数百名乘客被困在陡峭的岩石上等待登船，而其他数百名乘客则陆续下船。由于地形崎岖陡峭，他们花了很长时间才登船。老人、残疾人和儿童不得不在没有遮荫的岩石上站立一个小时，然后还要独自爬下。在一个非常狭小陡峭的空间里，人挤人，人们只能在不平整的岩石上等待。事先并没有告知乘客，这种环境并不适合所有人。当我打电话给旅行社投诉时，客服人员不仅没有认真对待我的投诉，反而与我争辩。我被好心的陌生人和一位员工从岩石上救了下来，那位员工说帮忙并非她的职责。有人抱怨这里的环境，说他们以后再也不会使用这家公司的服务了。
2024年8月16日，马耳他Supreme Travel的蓝湖游船之旅简直是一场灾难
如果您不习惯在极其崎岖陡峭的岩石地形上行走，请不要选择马耳他Supreme Travel的旅行社。我昨天参加的蓝湖游船之旅组织得一团糟。数百名乘客被困在陡峭的岩石上等待登船，而其他数百名乘客则陆续下船。由于地形崎岖陡峭，他们花了很长时间才登船。老人、残疾人和儿童不得不在没有遮荫的岩石上站立一个小时，然后还要独自爬下。在一个非常狭小陡峭的空间里，人挤人，人们只能在不平整的岩石上等待。事先并没有告知乘客，这种环境并不适合所有人。当我打电话给旅行社投诉时，客服人员不仅没有认真对待我的投诉，反而与我争辩。我被好心的陌生人和一位员工从岩石上救了下来，那位员工说帮忙并非她的职责。有人抱怨这里的环境，说他们以后再也不会使用这家公司的服务了。
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