点评:Recently finished an 11 day ancient city tour with Sidi tours and they were great the whole way thru. From the booking with Richard, the tour itself with guide Suleyman and cook/driver team and Sidi himself stepping in and staying in communication whenever needed they did a great job. It’s Mauritania, very interesting place but not a strong tourism infrastructure so naturally some issues will arise. Having a strong team supporting the whole time was a lifesaver. For example, my luggage was lost by airline and arrived a few days late after tour started. Sidi coordinated my luggage retrieval from airport and sent it to next possible guesthouse where I could collect it while out on tour. In the meantime they helped me get settled with clothes/necessities to get me thru till I got my luggage. Whenever there was a potential issue they were quick to work to get ahead of it while being open and transparent which was really appreciated. All around good outfit. Highly recommend!
翻译:最近刚结束了Sidi Tours的11天古城之旅,整个行程都非常棒。从预订时联系Richard,到导游Suleyman和厨师/司机团队的全程服务,再到Sidi本人随时介入并保持沟通,他们都做得非常出色。毛里塔尼亚是个非常有趣的地方,但旅游基础设施并不完善,所以难免会出现一些问题。全程有Sidi Tours这样强大的团队提供支持,真是帮了我大忙。例如,我的行李被航空公司弄丢了,在行程开始几天后才送到。Sidi Tours协调安排了机场行李取回,并送到我附近的一家旅馆,方便我在旅途中取回。在此期间,他们还帮我准备了衣物和生活必需品,让我能撑到行李取回。每当出现潜在问题时,他们都能迅速采取行动,提前解决,而且始终保持公开透明的态度,这一点真的非常值得赞赏。总而言之,Sidi Tours是一家非常棒的旅行社。强烈推荐!