点评:I am writing to report an unpleasant experience at the public toilets at Tekka Centre in Little India, Singapore.
During my visit, the male toilet attendant upstairs behaved in a very rude and unprofessional manner towards visitors. When some visitors took toilet paper after paying 20 cents, he loudly shouted at them and made sarcastic remarks, stating that “the government does not provide it.” His tone was aggressive and abusive, particularly towards foreign visitors.
This behaviour was surprising and distressing, and it created a very negative impression. Singapore is known worldwide for its cleanliness, efficiency, and courteous public service, and this incident did not reflect those values. Such conduct towards visitors is inappropriate and damages Singapore’s image as a welcoming destination.
I hope this matter can be looked into and appropriate action taken to ensure that public facilities are managed in a respectful and professional manner.
Thank you for your attention to this matter.
翻译:我写信是为了报告我在新加坡小印度竹脚中心公共厕所的不愉快经历。
在我使用期间,楼上的男厕所服务员态度极其粗鲁且不专业。当一些游客支付20分钱后取用厕纸时,他大声呵斥并冷嘲热讽,声称“政府不提供厕纸”。他的语气咄咄逼人且带有侮辱性,尤其针对外国游客。
这种行为令人震惊和不安,并给我留下了非常负面的印象。新加坡以其清洁、高效和周到的公共服务享誉全球,而此次事件与这些价值观背道而驰。这种对待游客的行为非常不妥,损害了新加坡作为热情好客目的地的形象。
我希望此事能够得到调查,并采取适当措施,以确保公共设施的管理能够以尊重和专业的态度进行。
感谢您对此事的关注。