Staff needs customer service training - Garner State Park (Concan) - Garner State Park - 375条旅客点评与比价

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Staff needs customer service training

Garner State Park的点评

2026年10月08日发布于: 海外

点评：Cons: Very poor customer service at the front check-in. Despite there being no one in the waiting room and one person at the counter behind a locked door that you had to be buzzed through, they still make you wait while one person is staring at her computer, another person's playing on her phone, and the other person was the only one doing the check-in. We were actually checking out and only had a question but after several minutes decided to leave since we were being ignored. However the long wait and only one person being waited on behind the closed door was our same experience when we originally checked in. They make you wait just because they can. The ladies br near sites 404-408 was unclean and smelled horrible with every single toilet needing three flushes just to get paper to go down. Pros: Close proximity to town, and many hiking trails to choose from. This park was our least favorite in Tx mainly due to unfriendly staff.

翻译：缺点：前台的客户服务极差。尽管等候区没人，且锁着的柜台后只有一个人，必须按铃才能进入，但他们仍然让我们等候。当时有一个人盯着电脑看，另一个人在玩手机，只有最后那个人在办理手续。我们实际上是来办理退房的，只是有个问题想询问，但等了几分钟后，因为无人理睬，我们只好离开了。不过，漫长的等待时间，以及只有一个人在关着的门后接受服务的情况，其实和我们最初办理入住时的经历如出一辙。他们就是故意让人等待罢了。404号至408号露营地附近的公共卫生间非常脏乱，气味难闻至极；每个马桶都需要冲三次水才能把纸张冲下去。优点：离镇上很近，而且有众多徒步路线可供选择。这家公园是我们在德克萨斯州最不喜欢的公园，主要原因就是工作人员态度恶劣。

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