点评:Been coming here for years. The environment is good and the bands are usually good. But really disappointed. Went in yesterday at around 2:45pm, opened the tab and had a few drinks, hung out and went to get another drink a little over an hour later and was informed by the female bartender that they switched shifts and my last tab was already closed with a 20% 'tip' added on. I said that's kinda messed up since I wasn't informed just a little over an hour prior they would do something like that. I asked her for a discount on the current beverages I was ordering because I don't think that's right. She said she can't do that and I said 'fine, I don't want these drinks then' and left. Really dissapointed in the lack of customer service. I've been here many times and won't be going back. Least she could have done was discounted the current beverages to make up for it. Oh well.
翻译:来这里很多年了。环境不错,乐队通常也很棒。但真的很失望。昨天下午 2:45 左右进去,打开账簿喝了几杯,闲逛了一个多小时后再去拿另一杯,女调酒师告诉我他们换班了,我的最后一笔账已经结了,还加了 20% 的“小费”。我说这有点混乱,因为我一个多小时前都没有被告知他们会这样做。我要求她对我目前订购的饮料打折,因为我觉得这不对。她说她不能那样做,我说“好吧,那我不想要这些饮料了”然后就离开了。对缺乏客户服务感到非常失望。我来过这里很多次,不会再去了。至少她可以对目前的饮料打折来弥补。唉,好吧。