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Beware of hidden boat fees at Jesselton Point when booking transfers to Mamutik!
马穆迪岛的点评
点评：If you are planning a trip to Mamutik Island via Jesselton Point Ferry Terminal, please be extremely vigilant about boat transfer agents assigned to you!
While the island itself is lovely, the transport operation at Jesselton Point's official ticketing counter lacks proper regulation. On September 15, we purchased tickets at the official counter to travel to Mamutik Island and were assigned to operator A6 - Swaniibu.
During registration, the A6 staff member arbitrarily demanded an extra RM10 per person for life jackets, threatening that we would be denied boarding to Mamutik if we didn't pay. We explained that we had already booked a snorkeling instructor on Mamutik who supplies life jackets, and offered to hand the boat's life jackets back as soon as we stepped onto the Mamutik jetty. She rudely refused, claiming: "This is my sister's boat, no RM10, no boarding."
When we reported this extortion back to the terminal counter, staff offered no help other than telling us to wait hours for another operator or take a refund. We took a refund and departed for the islands via DBKK Jetty instead.
Important advice for travelers heading to Mamutik:
If assigned to A6 - Swaniibu at the official counter, reject it immediately and request a different agent.
Be aware that life jackets needed on the island can be rented on Mamutik itself or provided by your dive/snorkel guide.
Consider departing from DBKK Jetty as a hassle-free alternative.
While the island itself is lovely, the transport operation at Jesselton Point's official ticketing counter lacks proper regulation. On September 15, we purchased tickets at the official counter to travel to Mamutik Island and were assigned to operator A6 - Swaniibu.
During registration, the A6 staff member arbitrarily demanded an extra RM10 per person for life jackets, threatening that we would be denied boarding to Mamutik if we didn't pay. We explained that we had already booked a snorkeling instructor on Mamutik who supplies life jackets, and offered to hand the boat's life jackets back as soon as we stepped onto the Mamutik jetty. She rudely refused, claiming: "This is my sister's boat, no RM10, no boarding."
When we reported this extortion back to the terminal counter, staff offered no help other than telling us to wait hours for another operator or take a refund. We took a refund and departed for the islands via DBKK Jetty instead.
Important advice for travelers heading to Mamutik:
If assigned to A6 - Swaniibu at the official counter, reject it immediately and request a different agent.
Be aware that life jackets needed on the island can be rented on Mamutik itself or provided by your dive/snorkel guide.
Consider departing from DBKK Jetty as a hassle-free alternative.
翻译：如果您计划通过亚庇渡轮码头前往马穆蒂克岛，请务必对分配给您的船只接送代理保持高度警惕！
虽然该岛本身十分美丽，但亚庇渡轮码头官方售票处的运输服务缺乏有效监管。9月15日，我们在官方售票处购买了前往马穆蒂克岛的船票，随后被安排乘坐由A6号运营商——Swaniibu经营的船只。
在办理登记手续时……A6的工作人员蛮横地要求每人额外支付10令吉作为救生衣费用，还威胁说如果不付款就不让我们登上前往马穆蒂克的船只。我们解释道，我们已经在马穆蒂克岛预订了提供救生衣的浮潜教练，并承诺一抵达马穆蒂克码头就会把船上的救生衣归还。但她粗鲁地拒绝了，还声称：“这是我姐姐的船，不付10令吉就别上船。”
当我们把这种敲诈行为反映给码头售票处后……工作人员除了让我们等待数小时以等待其他操作员前来，或者选择退款之外，什么帮助都没提供。我们选择了退款，随后从哥打基纳巴卢码头乘船前往各岛屿。
给前往马穆蒂克岛的游客的重要建议：
如果在官方售票处被分配到A6号服务点——Swaniibu，请立刻拒绝并要求更换其他服务点。
请注意，岛上所需的救生衣既可以在马穆蒂克岛上租用，也可以由您的潜水/浮潜向导提供。不妨考虑从DBKK码头出发，这是个省心又便捷的选择。
虽然该岛本身十分美丽，但亚庇渡轮码头官方售票处的运输服务缺乏有效监管。9月15日，我们在官方售票处购买了前往马穆蒂克岛的船票，随后被安排乘坐由A6号运营商——Swaniibu经营的船只。
在办理登记手续时……A6的工作人员蛮横地要求每人额外支付10令吉作为救生衣费用，还威胁说如果不付款就不让我们登上前往马穆蒂克的船只。我们解释道，我们已经在马穆蒂克岛预订了提供救生衣的浮潜教练，并承诺一抵达马穆蒂克码头就会把船上的救生衣归还。但她粗鲁地拒绝了，还声称：“这是我姐姐的船，不付10令吉就别上船。”
当我们把这种敲诈行为反映给码头售票处后……工作人员除了让我们等待数小时以等待其他操作员前来，或者选择退款之外，什么帮助都没提供。我们选择了退款，随后从哥打基纳巴卢码头乘船前往各岛屿。
给前往马穆蒂克岛的游客的重要建议：
如果在官方售票处被分配到A6号服务点——Swaniibu，请立刻拒绝并要求更换其他服务点。
请注意，岛上所需的救生衣既可以在马穆蒂克岛上租用，也可以由您的潜水/浮潜向导提供。不妨考虑从DBKK码头出发，这是个省心又便捷的选择。
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