点评:BOSANSKI:
Vrlo neugodno iskustvo s parkingom kod direktnog ulaza na Vrelo Bosne iz pravca M-17, a ne kod ulaza na Veliku aleju i fijakere.
Kada smo stigli i parkirali automobil, osobe koje su djelovale kao organizatori parkinga nisu nam se obratile, nisu objasnile cijenu niti nam pokazale cjenovnik. Nakon šetnje, kada smo se vratili, sjeli u automobil i spremali se krenuti, jedan od tih muškaraca prišao je direktno vratima vozila i vrlo nepristojnim, nametljivim i zastrašujućim nastupom zatražio 6 KM u gotovini. Njegov način ophođenja ostavio je utisak kao da pokušavamo pobjeći bez plaćanja, iako nam pri dolasku niko nije rekao ni riječ.
Nemam nikakav problem platiti legitimnu naknadu za parking. Problem je način naplate: posjetiocima treba jasno pokazati cijenu parkinga, ko je ovlašten da je naplaćuje i postupati prema njima s osnovnim poštovanjem.
Na službenoj tabli pored ulaza iznos od 6 KM označen je kao ULAZNICA za odraslog stranog posjetioca; na toj tabli nije navedena cijena parkinga.
Molim upravu Vrela Bosne i nadležne organe da provjere ko je ovlašten za naplatu ovog parkinga, koji je važeći cjenovnik i način naplate, te ponašanje osoba koje tamo naplaćuju parking.
Priroda je prekrasna. Ovakvo iskustvo s parkingom, međutim, nije prihvatljivo za turističko mjesto ovog značaja.
ENGLISH:
Very unpleasant parking experience at the direct Vrelo Bosne entrance approached from the M-17, not the Velika Aleja / horse-carriage entrance.
When we arrived and parked, the people who appeared to be managing the parking did not approach us, explain the fee or show us any parking price list. After our walk, when we returned, got into the car and were preparing to leave, one of these men came directly to the car door and demanded 6 KM in cash in a very rude, imposing and intimidating manner. His attitude made us feel as though we were trying to leave without paying, even though nobody had said a single word to us when we arrived.
I have absolutely no objection to paying a legitimate parking fee. The issue is how the fee is collected: visitors should be clearly informed of the parking price, who is authorized to collect it, and should be treated with basic respect.
The official sign beside the entrance lists 6 KM as the ENTRANCE FEE for a foreign adult visitor; that sign does not display a parking fee.
I ask the management of Vrelo Bosne and the competent authorities to verify who is authorized to collect parking fees at this location, what the valid tariff and collection procedure are, and the conduct of the people collecting money there.
The natural park itself is beautiful. This kind of parking experience, however, is unacceptable at a tourist attraction of this importance.
翻译:波斯尼亚语:
从M-17公路方向前往波斯纳河源头正门处的停车场时,经历了一次非常不愉快的经历——那个停车场并不在大大道入口处,也没有收费员。
我们到达并停好车后,那些看似停车场管理人员的人并没有和我们打招呼,既没有说明费用,也没有给我们看价目表。散步归来后,我们坐进车里准备出发,这时其中一名男子径直走到车门旁,用极其无礼的……他以威严而吓人的态度要求我们支付6可兑换马克的现金。他的举止让人觉得我们似乎想逃单,尽管我们到达时没人跟我们说过任何话。
我完全不介意支付合理的停车费。问题在于收费方式:应当明确地向访客展示停车价格、谁有权收取费用,并且要以基本的尊重来对待他们。在入口处的告示牌上,6马克这一金额被标注为外国成年游客的门票费用;该告示牌上并未注明停车费的价格。
恳请弗雷拉博斯纳管理处及相关部门查明:谁有权收取此项停车费、现行价目表和收费方式是什么,以及负责收费人员的举止行为。
大自然风光旖旎。然而,对于这样一个重要的旅游胜地而言,这种停车体验是不可接受的。在从M-17公路进入、而非从Velika Aleja/马车入口进入的Vrelo Bosne正门处,我们的停车体验极其糟糕。
我们抵达并停车后,那些看似负责管理停车场的人并未走近我们,也没有说明费用情况或出示任何停车价目表。散步结束后,我们回到车旁准备离开时,其中一名男子径直走到车门旁,以极其粗鲁的态度要求我们支付6可兑换马尔卡的现金。他表现得威严又吓人。他的态度让我们觉得好像我们试图不付费就离开似的,尽管我们到达时根本没人跟我们说过一句话。
我绝对不反对支付合理的停车费。问题在于收费的方式:应当明确告知访客停车费用是多少、谁有权收取费用,而且对待访客也应保持最基本的尊重。入口处的官方告示牌上写明,外国成年游客的入场费为6公里;该告示牌上并未提及停车费。
我恳请弗雷洛·博斯内管理处及相关当局核实:谁有权在此地收取停车费?有效的收费标准与收费流程是什么?以及在那里收款的人员行为是否合规。
这座自然公园本身十分美丽。不过,这样的停车体验……在这种重要的旅游景点出现这种情况是不可接受的。