点评:Absolutely terrible experience and I would not recommend coming here - find somewhere better.
Firstly, the staff were clueless, half of the time they were wondering around aimlessly or stood there not knowing what to do, and not only this but they had no idea when asked questions.
Secondly, the food was cold, not cooked properly and totally unappetising, and for a place where you can’t take your own food we expected it to be at least average. We had dietary requirements in our group, and after a 15 minute conversation (which is how long it took just to get this through to the girl on the till) two meals in our order still came out incorrect and when asked for further information about food options, they simply did not know how to accommodate for me. You also get made to feel like a pain for even asking. When we went back to say the sandwich was requested without butter, it took an excessive amount of time just to be spoken to, and at least 10-15 minutes for the sandwich we had ordered in the first place.
Thirdly, our coffees came out cold - not even lukewarm, and it then took a while to get this corrected.
Overall, a terrible experience, the only okay thing is the soft play for the kids but even then there is no one supervising. You’d be better off going somewhere else.
翻译:绝对糟糕的体验,我不会推荐来这里 - 找个更好的地方。
首先,工作人员一无所知,一半的时间他们都在漫无目的地四处游荡或站在那里不知道该做什么,不仅如此,当被问到问题时,他们也毫无头绪。
其次,食物是冷的,没有正确烹饪,完全没有胃口,对于一个你不能自带食物的地方,我们预计它至少是平均水平。我们小组有饮食要求,经过 15 分钟的交谈(这是把这个要求传达给收银台的女孩所花的时间),我们点的两顿饭仍然不正确,当被问及有关食物选项的更多信息时,他们根本不知道该如何满足我。你也会觉得问这个问题很麻烦。当我们回去说要求三明治不加黄油时,他们花了很长时间才回答,我们一开始点的三明治至少花了 10-15 分钟。
第三,我们端出来的咖啡是冷的——甚至不温不热,而且花了一段时间才解决这个问题。
总的来说,这是一次糟糕的体验,唯一可以接受的是孩子们可以玩的软垫游戏,但即便如此,也没有人监督。你最好去别的地方。