点评:Absolutely horrible experience, the sea was so choppy on the day we went, loads of people on the boat started to feel sea sick, one group asked to get off the boat after 20 minutes so the boat turned around to accommodate them getting off. Once back in the harbour over half the guests including ourselves chose to get off, it just wasn’t enjoyable being thrown around and feeling sick. Now I appreciate that the tour operators cannot control the sea conditions however their attitude could have been a bit nicer. A few guests including myself enquired about a refund to which I received a reply accusing me of lying, the tour operator said there was no issue and we were the only ones to get off the boat, this was not true at all, I think it’s disgusting how this company is run and I would avoid booking with them. I’m sure they run a lovely cruise when the weather is nicer however you see the true side of a company when they have to deal with challenges and this was far from professional.
翻译:绝对可怕的经历,我们去的那天大海波涛汹涌,船上很多人开始感到晕船,20分钟后一组人要求下船,所以船掉头让他们下船。回到港口后,超过一半的客人(包括我们自己)选择下车,被扔来扔去并感到恶心并不令人愉快。现在我明白旅行社无法控制海况,但他们的态度本来可以好一点。包括我在内的一些客人询问了退款问题,我收到了答复,指责我撒谎,旅行社说没有问题,我们是唯一下船的人,这根本不是真的,我认为这是这家公司的经营方式令人恶心,我会避免向他们预订。我确信,当天气好一点时,他们会进行一次可爱的巡游,但是当他们必须应对挑战时,你会看到公司真实的一面,而这远非专业。