This visit not so good - Westport Winery Garden Resort (阿伯丁) - Westport Winery Garden Resort - 107条旅客点评与比价

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This visit not so good

Westport Winery Garden Resort的点评

2026年08月11日发布于: 海外

点评：Ok. We have dined here for 3 of our anniversaries and a couple other special occasions and all were good. Aug 8th was our 19th Anniversary our reservation was at 7pm my wife and I were excited to eat great food again because its hard to find good food where we live. The calamari app was delicious, then came our pasta Alfredo dinners with grilled shrimps, both came out barely luke warm. My wife hates cold food as most would especially pasta, so we asked Sage our awesome server to have them redo them, she brought them back and well mine was alittle warmer but my wifes was still not that warm, no steam nothing. She was over it. The table next to us had the same thing and also the same problem with theirs. We found out that there was new owners but same chef or cooks , so this was sad that this happened. So my wife didn't eat and boxed it up for me to take home. We noticed when paying the check the place was closed at 8pm , maybe the cooks wanted to go home? and just didn't take the time to put some care into our food? I've ran restaurants for 30 yrs and this was UNACCEPTABLE. If our server Sage wasn't so great and genuine and kind at her job, we prbly would not be back. She handled us and our check properly for what happened. I tipped her for her service not the food. What's sad is the flavor was there, did need way more sauce tho, but cold pasta should not be served and not 2x. Our anniversary was saved by Sage's kindness ty. The cooks/chef need to get take more pride in that food as its one of the few places around that had great food. Hoping our next visit will be much better. My 3 stars would of been less but Sage was great. Hope you take this to heart winery

翻译：好的。我们曾在这里庆祝过三次周年纪念日以及其他几个特殊场合，每次体验都不错。8月8日是我们的19周年纪念日，我们预订了晚上7点的座位。我和妻子都十分期待能再次品尝到美味佳肴，因为在我们住的地方很难找到好吃的餐厅。前菜鱿鱼圈非常美味，接着上桌的是配着烤虾的阿尔弗雷多意大利面，但两道菜都只是勉强温热而已。大多数人都讨厌冷掉的食物，尤其是我妻子，她特别不喜欢吃冷的意大利面。于是我们请我们那位超棒的侍者Sage帮我们重新做一份，他拿回来后，我的那份确实稍微热了一点，但我妻子的那份依然不够热，连蒸汽都没有。她彻底失望了。我们旁边桌的客人也遇到了同样的情况，他们的食物也有同样的问题。后来我们得知这家店换了新老板，但厨师还是原来的那些人，发生这种事真是令人难过。于是我妻子没吃，把食物打包让我带回家。结账时我们注意到，这家店的营业时间是在晚上8点结束。也许厨师们想回家了？所以干脆没花心思去用心烹饪我们的食物？我经营餐馆30年了，这种情况绝对不可接受。要不是服务员Sage工作出色、真诚又友善，我们可能就不会再光顾了。对于发生的情况，她处理得恰到好处。我给她小费是因为她的服务，而不是因为食物。可惜的是，食物其实有不错的味道，只是需要更多酱汁才行；不过冷掉的意大利面实在不应该被端上来，更不应该上两次。多亏了Sage的善意，我们的周年纪念日才得以圆满。厨师们应该为自己的料理感到更自豪才对，因为这可是周边少数能提供美味食物的地方之一。希望我们下次光临时能有更好的体验。如果不是Sage表现出色的话，我给的评分肯定会更低。希望酒庄能把我的建议放在心上。

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