点评:I had a last minute trip to Mayritius and really wanted to do the Undersea Waterfall. Upon enquiry all service providers appeared to be fully booked so I reached out to Mauritius attractions for assistance.
They had the "last seat" available on the helicopter tour to see the underwater falls in Le Morne on for the 21 April 2026. The booking was done on 02 April 2026. About 2hrs later (on 2 April), I had an itinerary change which forced me to cancel this booking. I was informed it would be a 35% penalty as the tour was in just over 14 days despite having just booked the tour. However, this was their policy so I had no issue with the cancellation fee.
It is now over a month later and they are still giving me the runaround with the balance of my refund.
They are extremely dodgy in their responses and definitely not to be trusted. Rather check and book directly with the service providers for your tours - you will get a better experience with better value for money.
翻译:我临时决定去毛里求斯旅行,非常想去莫纳山的海底瀑布。咨询后发现所有服务商都已订满,于是我联系了毛里求斯旅游局寻求帮助。
他们说4月21日还有最后一个名额,可以乘坐直升机游览莫纳山的海底瀑布。我于4月2日预订。大约两小时后(4月2日),我的行程发生了变化,不得不取消预订。他们告诉我,由于距离出发日期只有14天多一点,即使我刚预订不久,也要收取35%的取消费。不过,这是他们的政策,所以我没有反对。
现在已经过去一个多月了,他们还在拖延退款事宜。
他们的回复非常不靠谱,绝对不能相信。建议直接联系服务商预订行程——这样才能获得更好的体验和更高的性价比。