点评:My wife and I were in Cornwall for our tenth anniversary and she wanted something from the leach pottery for as her anniversary present.
We checked that dogs were allowed welcome before we went.
On arriving a very sour faced woman did not even greet us say good afternoon but just went into one about the the dogs in a very unfriendly manor this made us feel not welcome and uncomfortable.
Despite this my wife had set her hart on getting something from the gallery so we proceeded in. When we entered the sakes area there was another woman in the room that instantly lit truly ran out ranting about being allergic to dogs. That was enough for me and I took my very small week behaved year old Cairn terrier out of the gallery and told them what I thought.
Needless to say we did not buy anything but my wife was upset and in tears.
We both work in retail and this is NOT the way to tear people.
I email tbd pottery and relayed my experience and got no apology so they don’t appear to care about customers.
翻译:我和妻子去康沃尔庆祝我们的十周年纪念日,她希望买一件Leach陶艺店的商品作为周年纪念礼物。
出发前我们确认了店家允许带狗进入。
到了之后,一位脸色阴沉的女工作人员甚至没有向我们问好或说声下午好,反而以极其不友善的态度对狗狗们大发牢骚,这让我们感到不受欢迎且很不自在。
尽管如此,我的妻子还是一心想从画廊里买到心仪的商品,于是我们还是走了进去。当我们走进清酒展区时,房间里还有另一位女士,她立刻开始大发雷霆,嚷嚷着自己对狗过敏。这已经让我忍无可忍了,于是我带着那只才一岁大、非常温顺乖巧的凯恩梗犬离开了展厅,并把我的想法直接说了出来。
不用说,我们什么也没买,不过我的妻子很伤心,还哭了起来。
我们俩都在零售业工作,这种做法绝对不是对待顾客的正确方式。我给TBD Pottery发邮件,讲述了我的经历,但没有得到任何道歉,看来他们并不在乎顾客。