点评:From the moment we arrived at Abbeywood we were disappointed.
The car park looked neglected & in need of a gardener. In the entrance Abbeywood used to sell lovely things like homemade jams & plants from the garden. Now the entrance is bare.
The staff used to be lovely and very friendly however the new staff are not. We felt quite unwelcome. We ordered scones with clotted cream & jam. However the scone was stale and crumbly, the clotted cream could have been sliced rather than being sticky as it was so old & they no longer do their delicious homemade raspberry jam but instead serve a very sweet ordinary jam.
Then we went into the gardens. Again, it was so disappointing. Although it is registered as a RHS Partner garden & costs £7.50 to view the gardens, there really is very little to see. The view from the garden is lovely but the rest of the garden is not worth seeing. The walkways are dirty & covered with moss, the large flower pots are empty, the abundance of Autumn leaves are just lying about, the flowerbeds have many weeds & stinging nettles & the benches need TLC as they are flaking & splintering - don’t sit on them!
All in all what used to be a beautiful place to visit has been neglected. They have lost their lovely staff, their gardeners too from the looks of it & with so many other lovely places to visit then I can only say go somewhere else!
What a shame. What has happened? RHS gardens are worth visiting but this one is not. Life is too short! Other visitors were complaining about the food & also that it was not worth paying to see their gardens.
We always regard good customer service as a necessity but sadly Abbeywood is now failing with their lack of friendliness, the quality of their food & their unremarkable, sad neglected gardens.
翻译:从我们抵达艾比伍德的那一刻起,我们就感到失望。
停车场看起来年久失修,亟需园丁打理。艾比伍德以前在入口处出售自制果酱和花园里种植的植物等精美商品,如今入口处空空如也。
以前的员工热情友好,但新来的员工却并非如此。我们感觉很不受欢迎。我们点了司康饼配凝脂奶油和果酱。然而,司康饼又干又硬,凝脂奶油应该切成片状而不是黏糊糊的,因为它太陈旧了。他们不再提供美味的自制覆盆子果酱,取而代之的是一种非常甜的普通果酱。
之后我们去了花园。同样令人失望。虽然它是英国皇家园艺学会的合作花园,参观花园需要7.5英镑,但实际上花园里几乎没什么可看的。从花园望出去的景色很美,但花园的其他部分却不值得一看。步道肮脏不堪,长满了青苔;大型花盆空空如也;落叶遍地;花坛里杂草丛生,荨麻遍地;长椅也破损不堪,需要好好修缮——千万别坐!
总而言之,曾经美丽的景点如今已无人问津。他们失去了可爱的员工,看样子连园丁也走了。既然有那么多其他好去处,我只能说,还是去别的地方吧!
真是太可惜了。到底发生了什么?皇家园艺学会的花园值得一游,但这个花园却不值得。人生苦短!其他游客也抱怨食物难吃,还说不值得花钱去看他们的花园。
我们一直认为优质的客户服务至关重要,但令人遗憾的是,艾比伍德花园如今却令人失望,服务态度冷漠,食物质量堪忧,花园也平庸无奇,荒废破败。