点评:An experience I’ve been wanting to do your years and wasn’t disappointed on the day.
Very personable pilot Martin and trainee pilot Helen plus the young apprentice whose name I forgot, sorry. They all made it an amazing experience, pointing out land marks and answering all questions.
Met some lovely fellow passengers which made the experience and had a laugh.
After managing to find our way out of the field we landed in and retrieve the balloon and basket, which we helped to pack away, Helen set up a table for our Bucks Fizz. We were then driven back to our launch site Chilston Park Hotel.
For info my family bought my voucher Nov 25 and I had 3 flights cancelled due to weather conditions so take this into account when booking and don’t think it’s going to happen quickly. Frustrating but better safe than sorry!
I gave 5 stars for the day but would give a lot lower in relation to communication as a lot of people have mentioned. When I email, WhatsApp or leave a message on an answer machine I do expect some response sooner rather than waiting weeks or none at all.
Wendy
翻译:这是我多年来一直渴望体验的事情,而当天也确实没有让我失望。
飞行员马丁和实习飞行员海伦都非常亲切友善,还有那个名字我记不起来的年轻学徒,不好意思。他们让这次体验变得无比精彩,不断为我们指认沿途的地标并耐心解答所有问题。
我还遇到了几位可爱的同乘者,我们一起度过了愉快的时光,欢声笑语不断。
最后,我们成功从着陆的田野中走出,并协助回收了热气球与吊篮,还帮忙将其打包收拾好。海伦为我们举办的“Bucks Fizz”活动摆好了桌子。之后我们被送回出发地——奇尔斯顿公园酒店。
顺便提一下,我的家人于11月25日买下了体验券,但由于天气原因,我的三次飞行体验均被取消。因此在预订时请务必考虑到这一点,别指望能很快完成体验。虽然挺令人沮丧的,但谨慎总比事后后悔要好!
就当天体验而言我给了5颗星,不过正如很多人所提到的,在沟通服务方面我会给很低的评分。当我发送邮件时……请通过WhatsApp联系我,或者在答录机上留言。我希望能尽快得到回复,而不想等上几周甚至根本得不到回应。
温迪。