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horrible ski school, staff lied/blaming kids
Hunter Mountain的点评
点评：I am an Epic member and have been going to Hunter for years. The mountain itself is good.
But we tried the ski school the first time on Jan 17, 2026 and it was a total disaster.
1. It took almost an hour to check in our 5 year old
2. When they go outside, she had NOT even gone on the lift after an hour, even though it was just a two hour lesson
3. When we went to complain, the first employee LIED and said she was on the magic carpet. Luckily my husband was at the magic carpet and took photos to show that no one was there. Not sure how Vail is not ashamed that it's employees openly lie about kids to parents.
4. After we asked for the manager, the manager tried to claim it's because my child did not want to ski. That was also a lie because we have a video of my child just lying there on the snow bored for TWENTY minutes with no instructors anywhere. It is also sickening that a Vail manager would lie/blame a child.
5. To top it off, we were not the only parents complaining. There were like 8 out parents who were complaining about the same thing. A bunch of us got together and apparently the staff made the same lie about all the kids - "oh they resisted so that's why they just sat in snow for an hour."
6. More disturbingly, say many parents just pull their kids out. Meaning Hunter was able to get away with ripping off at least some of the parents.
But we tried the ski school the first time on Jan 17, 2026 and it was a total disaster.
1. It took almost an hour to check in our 5 year old
2. When they go outside, she had NOT even gone on the lift after an hour, even though it was just a two hour lesson
3. When we went to complain, the first employee LIED and said she was on the magic carpet. Luckily my husband was at the magic carpet and took photos to show that no one was there. Not sure how Vail is not ashamed that it's employees openly lie about kids to parents.
4. After we asked for the manager, the manager tried to claim it's because my child did not want to ski. That was also a lie because we have a video of my child just lying there on the snow bored for TWENTY minutes with no instructors anywhere. It is also sickening that a Vail manager would lie/blame a child.
5. To top it off, we were not the only parents complaining. There were like 8 out parents who were complaining about the same thing. A bunch of us got together and apparently the staff made the same lie about all the kids - "oh they resisted so that's why they just sat in snow for an hour."
6. More disturbingly, say many parents just pull their kids out. Meaning Hunter was able to get away with ripping off at least some of the parents.
翻译：我是Epic会员，多年来一直去Hunter滑雪。雪场本身很不错。
但是，我们在2026年1月17日第一次尝试了他们的滑雪学校，结果却是一场灾难。
1. 我们花了将近一个小时才给5岁的孩子办理登记手续。
2. 一个小时过去了，他们带孩子出去的时候，她甚至都没坐过缆车，尽管这只是一个两小时的课程。
3. 当我们去投诉时，第一个工作人员竟然撒谎说孩子在魔毯上。幸好我丈夫当时就在魔毯那里，拍了照片证明那里根本没人。真不明白Vail公司怎么能对员工公然向家长撒谎这件事毫不羞愧。
4. 我们要求见经理后，经理竟然试图辩解说是因为我的孩子不想滑雪。这又是谎言，因为我们有视频，显示我的孩子在雪地上无聊地躺了20分钟，周围一个教练都没有。更令人作呕的是，Vail 的一位经理竟然会撒谎/责怪孩子。
5. 更糟糕的是，我们并不是唯一投诉的家长。大约有八位家长都在抱怨同样的事情。我们几个聚在一起，结果发现工作人员对所有孩子都编造了同样的谎言——“哦，他们不听话，所以才在雪地里坐了一个小时。”
6. 更令人不安的是，很多家长干脆把孩子带走了。这意味着 Hunter 至少可以逍遥法外地欺骗一部分家长。
但是，我们在2026年1月17日第一次尝试了他们的滑雪学校，结果却是一场灾难。
1. 我们花了将近一个小时才给5岁的孩子办理登记手续。
2. 一个小时过去了，他们带孩子出去的时候，她甚至都没坐过缆车，尽管这只是一个两小时的课程。
3. 当我们去投诉时，第一个工作人员竟然撒谎说孩子在魔毯上。幸好我丈夫当时就在魔毯那里，拍了照片证明那里根本没人。真不明白Vail公司怎么能对员工公然向家长撒谎这件事毫不羞愧。
4. 我们要求见经理后，经理竟然试图辩解说是因为我的孩子不想滑雪。这又是谎言，因为我们有视频，显示我的孩子在雪地上无聊地躺了20分钟，周围一个教练都没有。更令人作呕的是，Vail 的一位经理竟然会撒谎/责怪孩子。
5. 更糟糕的是，我们并不是唯一投诉的家长。大约有八位家长都在抱怨同样的事情。我们几个聚在一起，结果发现工作人员对所有孩子都编造了同样的谎言——“哦，他们不听话，所以才在雪地里坐了一个小时。”
6. 更令人不安的是，很多家长干脆把孩子带走了。这意味着 Hunter 至少可以逍遥法外地欺骗一部分家长。
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