点评:Appalling customer service and not very Glastonbury spirit. We arrived at the entrance at 15:55. 5 minutes before the last entry. We went to enter when a gentleman came out shouting after us. He said we are closed. At which time I said isn’t 4pm your last entry? He said yes but it was past 4 already. He went in to check the time and informed us it was 16:01. I checked my phone and it was definitely 15:57 (gmt iphone time) so because of 1 minute he did not let us in. And lost out on £40 of entrance fee. Also another couple were also trying to gain entry. The man was rude, tutted at us and was horrible. Not the vibes you expect from a spiritual place. As we turned to walk away he said we will be open tomorrow so come back. Great if you live local but we don’t. Really does put a dampener on whether we will ever return after this encounter. This happened on 13th December.
翻译:糟糕的客户服务,完全没有格拉斯顿伯里音乐节的氛围。我们下午3点55分到达入口,比最后入场时间早5分钟。我们正要进去的时候,一个男人冲着我们大喊大叫,说我们已经关门了。我问他,你们的最后入场时间不是下午4点吗?他说是的,但已经过了4点了。他进去看了看时间,告诉我们现在是下午4点01分。我看了看手机,明明是下午3点57分(iPhone的格林威治标准时间),就因为一分钟的差距,他就不让我们进去,害我们损失了40英镑的门票。当时还有另一对夫妇也在尝试入场。那个男人态度很差,对我们啧啧称奇,简直令人作呕。这完全不像一个充满灵性的地方该有的氛围。当我们转身要走的时候,他又说我们明天会开门,欢迎下次再来。如果你住在附近,这当然很好,但我们不住在附近。这次经历真的让我们对以后是否还会再来格拉斯顿伯里音乐节彻底失去了信心。这件事发生在12月13日。