点评:On December 29th, Lee Canyon oversold snowboard slots for the 11:00 AM schedule. As a result, they completely ran out of equipment.
The rental process is extremely inefficient. You are forced to wait in two separate lines: one for helmet and boots, and another one for the snowboard itself. We waited over one hour just in the first line. While standing in the second line, staff informed us that there were no snowboards left, and they had no idea if or when more would become available.
At that point it was already 2:00 PM, the park closes at 4:00 PM, and no clear information, solution, or alternative was offered. We paid for an experience that never happened.
Overselling tickets without guaranteeing equipment, wasting hours in poorly managed lines, and providing zero accountability is unacceptable. This felt like a complete scam and a huge waste of time and money. I would not recommend Lee Canyon to anyone.
翻译:12月29日,李峡谷滑雪场超售了上午11点的滑雪板租赁名额,导致雪具全部售罄。
租赁流程极其低效。游客被迫排两条不同的队:一条是头盔和雪鞋,另一条是雪板。我们光是第一条队就排了一个多小时。排到第二条队时,工作人员告诉我们雪板已经全部租完了,而且他们也不知道什么时候才能补给。
当时已经是下午2点了,而滑雪场4点就关门,工作人员却没有提供任何明确的信息、解决方案或替代方案。我们付了钱,结果却什么也没体验到。
超售门票却不保证雪具供应,浪费游客在管理混乱的队伍里浪费时间,而且没有任何责任感,这些都是不可接受的。这感觉就像是一场彻头彻尾的骗局,浪费了我们大量的时间和金钱。我不会向任何人推荐李峡谷滑雪场。