点评:Visited on Thursday 17th September.
Three adults paying £35 each.
Staff at Guest Services were lovely and happily printed out paper copies of our tickets for us.
Security staff at the entrance were polite and friendly, despite one of our group repeatedly setting off the metal detector alarm - no idea why!
Ride op customer service levels are always a mixed bag, but special shout outs to the teams on Alice in Wonderland, Nick Streak, Grand National and Icon, who were friendly, organised, professional and made everyone feel welcome.
We hadn’t tried the Pizza Pasta buffet for many years so we gave it a go. Pleasantly surprised! One of us ordered the vegan option and really enjoyed it.
The park opened at 11 and closed at 5.
We arrived at 12 and everything was walk on, including Aviktas.
We rode our favourite rides repeatedly.
The Big One was closed due to bad weather, which was understandable.
Many thanks to John on the donut stall opposite Valhalla. He was helpful and kind. Hopefully his good customer service will rub off on some other teams.
All in all, a fun day out.
Well done, BPB or PBR or whatever you’re called nowadays.
We’re optimistic that things are gradually getting better.
翻译:游览日期为9月17日星期四。
三位成人,每人支付35英镑。
客服中心的工作人员非常友善,还乐于为我们打印出门票的纸质副本。
入口处的安保人员也彬彬有礼、态度友好,尽管我们团队中有一人反复触发了金属探测器警报——我们完全不明白原因!
游乐园各项目的客服水平参差不齐,不过还是要特别表扬《爱丽丝梦游仙境》《尼克疾速竞速》《大国民》以及《Icon》这几个项目的团队,他们既友善又井然有序。服务专业,让每个人都感到宾至如归。
我们已经很多年没尝试过披萨意面自助餐了,这次决定再试一试。结果令人惊喜!我们当中有人点了纯素选项,吃得非常开心。
公园于11点开放,5点关闭。
我们12点到达,所有项目都可以直接入场,包括Aviktas。
我们反复乘坐了自己最喜欢的游乐设施。
由于天气恶劣,“The Big One”暂时关闭,这也是可以理解的。
非常感谢Valhalla对面甜甜圈摊位的John,他热情又友善。希望他出色的客户服务理念也能影响到其他团队。
总的来说,这是一个愉快的外出日。
干得好,BPB——或者现在该叫PBR了吧,不管叫什么名字。
我们乐观地认为情况正在逐渐好转。