点评:We’ve visited this NT property many times over the past but this time we were very disappointed and feel that the quality of the visit was below what we usually expect.
Firstly the house didn’t open until 11am and by then there was a long queue, most other properties are open at 10/10:30. Once inside we were told we couldn’t visit most of the property because of lighting issues but for some reason you could if you went on a tour?? Anyway we were left with a few basement rooms and that took about 5 minutes. The gift shop was a disappointment as usual. Expensive tea towels from artists nobody has heard of, a few Christmas decorations. Gardening books. Some expensive scarves and candles. I think the NT really needs to think about the type of items that would be popular, they seem to be catering for wealthy 80+ year old women.
I can’t fault the volunteers, I’m sure they are trying their best under the leadership of a power obsessed health and safety guardian. I saw her marching around giving orders. Try listening to your volunteers as they have a wealth of knowledge and experience of how things ran for decades without any problems.
翻译:过去我们多次参观过这片国家信托旗下的地产,但这次我们感到非常失望,觉得参观体验远达不到我们平时的预期。
首先,这座宅邸直到上午11点才开放,那时已经排起了长队;而其他大多数类似景点都是在10点或10点半就开门了。一进去后,我们被告知由于照明问题无法参观大部分区域,但不知为何只要参加导览团就可以进去参观??不管怎样,我们只得以参观为数不多的几个地下室房间,这也只花了大约5分钟时间。礼品店则一如既往地令人失望:卖着一些没什么人知道的艺术家设计的昂贵茶巾、一些圣诞装饰品、园艺类书籍,还有价格不菲的围巾和蜡烛。我觉得国家信托基金真的需要好好考虑一下什么样的商品才受欢迎。他们似乎是在为80岁以上的富裕女性提供服务。
我无可挑剔志愿者们的表现,我相信在那位痴迷于权力、只懂搞安全管理的负责人的带领下,他们已经竭尽全力了。我亲眼看到她大摇大摆地四处发号施令。其实不妨听听志愿者们的意见吧——他们拥有丰富的知识与经验,几十年来机构运作一直井然有序、毫无问题。