点评:I always like to speak of the positive things in a review, though this particular resort was so disappointing based on my expectations after speaking with the booking agent prior to reserving this trip.
St. Ives golf course was an absolutely gorgeous resort style course and Tullymore was a bit more natural and up north vibe, both were wonderful to play and an in above average condition.
That being said, the programming for the Tullymore carts was quite confusing and a bit ridiculous with the cart boundaries. The cart would stop unusually far away from the greens and in strange places in the ruff. Sometimes the cart would not back out of those situations or move at all requiring and off starts of the key and forward and reverse modes. The boundaries were so uncommon and there was no way to tell when it was time to head back to the cart path. It was quite frustrating. The bag drop staff at Tullymore was not near his kind and helpful as at St.Ives. One gentleman was especially rude.
When I made the reservation to stay at Residence 4, the Dublin, at the Tullymore course, I was quite specific with my questions and expectations. I specifically mentioned needing especially nice beds and bedding and cleanliness. The place had four large bedrooms and 4 1/2 baths. The ground floor bedroom smelled the worst and horribly; like they’ve not been properly laundered in a long time. it was a challenge to sleep and even occupy the space because of this oddly stale smell.(the sheets and especially pillowcases). At least one out of two beds in every room was a disaster. Absolutely no cushioning, feeling the bedsprings that were sprung squeaky and oddly bouncy. One bed rear up from the head when setting on the foot of the mattress. (that person literally weighed 130 to 140 pounds. Therefore, the weight of the individual was not a factor) The sheets were rough and the towels were thin and well worn like sandpaper. There was absolutely no place to hang a towel in the ground floor bath and barely a place in any of the others. Not a hook, not a towel bar, nothing. In one bedroom there were decorative pillows on the bed that had horrible looking white stains and not from bleach. They were disgusting. One of the pillows in that room had a brown smear mark on it. The furniture was also pretty darn worn out, stained and the wood surfaces badly marred. The transition from carpet to hard floor surfaces in the door thresholds was so worn the tax strip beneath poked up and threw stabbing one of the guests feet. We had to watch out for that during
our stay.
The toilets held so little water the handle had to be held down the entire time it was flushing or flush twice. The ground floor half bath ran after every use until we got the float and handle tightened and adjusted. The walls had dry crumbly tape on them, above eye level, for no particular reason.. just stuck there.
There were more issues…gratefully the guests that I scheduled this trip for were exceptionally polite and kind despite the conditions. Regardless, I was embarrassed. I am used to scheduling trips that are above average.
Though the courses were in really nice condition, the resort accommodations are way below average. The booking agent misrepresented that those places are above average and in wonderful shape and clean because there are anything but acceptable.
Time to close down and totally renovate. A hooded sweatshirt was anywhere from $175-$225 in the pro shop. I would think you’ve made enough money that you could easily afford an across the board accommodation renovation. Get it together people.
翻译:我向来喜欢在评论中提及优点,不过这次的度假村却让我大失所望——毕竟在预订行程前,我曾与预订代理详细沟通过,对它抱有很高期望。
圣艾夫斯高尔夫球场绝对是个宛如度假村般的绝美球场;而塔利莫尔则更具自然野趣,带有北方风情。这两个球场都非常适合打球,维护状况也优于一般水平。
话虽如此,。Tullymore高尔夫车的编程设定相当令人困惑,尤其是关于车辆行驶边界的设置显得有些荒谬。车辆常常停在离果岭很远的地方,甚至停在长草区里一些奇怪的位置。有时车辆根本无法从这些位置倒退出来或移动,这就需要反复切换钥匙开关以及前进/倒车模式才行。这些行驶边界的设定毫无规律可循,根本无法判断何时该返回车道上。这真的让人非常沮丧。在塔利莫尔高尔夫球场,行李搬运工作人员远没有圣艾夫斯那里的员工那样友善且乐于助人。有一位男士尤其粗鲁无礼。
当我预订入住塔利莫尔球场附近的都柏林4号公寓时,我明确提出了自己的疑问与期望。我特别强调了需要优质的床铺、床上用品以及整洁的环境。那里共有四间大卧室和4个半卫生间。一楼的卧室气味最难闻、最糟糕;就好像很久都没有好好清洗过一样。因为这种奇怪的霉味,根本难以入睡,甚至连待在房间里都成问题(床单,尤其是枕套)。每个房间里的两张床中,至少有一张状况极差。床垫毫无弹性可言,能清晰感觉到弹簧的存在;那些弹簧还发出吱吱声,且弹跳感异常。当人坐在床垫尾部时,床头部分甚至会翘起来。那个人的体重实际上只有130到140磅左右,因此体重根本算不上一个影响因素。床单很粗糙,毛巾则又薄又旧,摸起来就像砂纸一样。一楼的浴室里完全找不到可以挂毛巾的地方,其他浴室的情况也大同小异——既没有挂钩,也没有毛巾架,什么都没有。有一间卧室的床上摆放着一些装饰用枕头,上面有难看的白色污渍,显然不是漂白剂造成的。那些枕头真是恶心至极。那个房间里的一个枕头上有一块棕色的污渍。家具也破旧不堪,到处都是污迹,木制表面也伤痕累累。门框处地毯与硬质地面的衔接处磨损严重,下面的嵌条都翘起来了,还扎到了一位客人的脚。我们在住宿期间不得不小心避开那里。
马桶里的水很少,所以冲水时必须一直按住冲水按钮,不然就得冲两次才行。每次使用完后,一楼的半浴室总会漏水,直到我们把浮球和把手拧紧并调整好为止。墙面上,在视线高度以上的位置有一些干裂剥落的胶带,也没什么特别原因,就是粘在那里而已。
还有其他一些问题……所幸我这次行程所安排的客人们虽然面对这样的环境,依然表现得极其有礼貌且友善。不过我还是觉得很尴尬。我通常安排的行程质量都高于平均水平。
虽然球场的状况确实不错……这家度假村的住宿条件远远低于平均水平。预订代理谎称那里的住宿条件优于平均水平,且环境优美、干净整洁,但实际上根本不达标。
是时候关闭度假村并进行全面翻修了。在纪念品商店里,一件连帽卫衣的售价竟在175美元到225美元之间。我觉得你们赚的钱应该足够轻松完成全范围的住宿设施翻新工作。拜托,大家得好好整顿一下了。