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Michael O
So sad to see you have started to use a parking control company.
Umberslade Farm Park的点评
点评：We have been visiting Umberslade estate and farm for many years and using your cafe facilities. Today I attended with my daughter who has special needs and has a visual imparement. She is a blue badge holder.
I noted on entering the car park mention was made about parking fees being applicable but thought blue badge holders would be exempt. On reading the notice in the car park it was unclear on this point and no mention whatsoever was made anywhere that if you used the Cafe or Pizza facility the parking fee would be waived. As I wasn't certain of this on arrival and had not got my mobile phone with me plus couldn't see anywhere where a vehicle reg could be registered I thought it best to leave and did so as quickly as possible. However,I noted on exiting you have the dreaded vehicle camera mounted which will probably have taken a photo of
my reg Y60 MOD and I won't be surprised if I therefore get a letter from these parking cowboys demanding a large fine.
I will of course defend any such claim most vigorously and hell will freeze over before they extort a penny from me for spending 5 mind reading a notice in your car park about the new fees.
You appear reasonable and decent people and I am sorry if you think I'm being unfair or unreasonable but I find these parking companies are a plague on modern day life and usually act in a completely draconian manner.
Maybe the parking company you have engaged may be different but I doubt it and I will write to you again direct if I hear from them. May I however make a simple suggestion- you allow blue badge holders to be exempt and also you make it very clear on your notices that if the person parking uses your facilities then no parking fee will be charged. This would avoid loyal long term customers like myself getting upset and having to express my disappointment. You may get some extra parking income but the good will you lose and lost custom may well prove to be much greater I suspect.
I
I noted on entering the car park mention was made about parking fees being applicable but thought blue badge holders would be exempt. On reading the notice in the car park it was unclear on this point and no mention whatsoever was made anywhere that if you used the Cafe or Pizza facility the parking fee would be waived. As I wasn't certain of this on arrival and had not got my mobile phone with me plus couldn't see anywhere where a vehicle reg could be registered I thought it best to leave and did so as quickly as possible. However,I noted on exiting you have the dreaded vehicle camera mounted which will probably have taken a photo of
my reg Y60 MOD and I won't be surprised if I therefore get a letter from these parking cowboys demanding a large fine.
I will of course defend any such claim most vigorously and hell will freeze over before they extort a penny from me for spending 5 mind reading a notice in your car park about the new fees.
You appear reasonable and decent people and I am sorry if you think I'm being unfair or unreasonable but I find these parking companies are a plague on modern day life and usually act in a completely draconian manner.
Maybe the parking company you have engaged may be different but I doubt it and I will write to you again direct if I hear from them. May I however make a simple suggestion- you allow blue badge holders to be exempt and also you make it very clear on your notices that if the person parking uses your facilities then no parking fee will be charged. This would avoid loyal long term customers like myself getting upset and having to express my disappointment. You may get some extra parking income but the good will you lose and lost custom may well prove to be much greater I suspect.
I
翻译：多年来，我们一直光顾安伯斯莱德庄园和农场，也经常使用你们的咖啡馆。今天，我带着患有特殊需求和视力障碍的女儿前来。她持有残疾人停车证（蓝卡）。
进入停车场时，我注意到有人提到需要支付停车费，但我以为持有蓝卡的人可以免交停车费。然而，当我阅读停车场内的告示时，却发现这一点并不明确，而且没有任何说明如果使用咖啡馆或披萨店的服务可以免交停车费。由于我到达时并不确定这一点，而且当时没有带手机，也找不到可以登记车牌号的地方，所以我决定尽快离开。但是，离开时我注意到你们安装了令人头疼的行车记录仪，很可能拍下了我的车牌号 Y60 MOD。如果因此收到这些“停车黑心”的罚单，我一点也不会感到惊讶。
我当然会竭尽全力捍卫我的权益，除非太阳从西边出来，否则他们休想从我这里榨取一分钱，哪怕我花了五分钟仔细阅读你们停车场里关于新收费的告示。
你们看起来都是通情达理、体面的人，如果你们觉得我说话不公平或不讲道理，我深表歉意。但我认为这些停车公司简直是现代生活的祸害，而且通常行事极其严苛。
也许你们合作的停车公司有所不同，但我对此表示怀疑。如果我收到他们的回复，我会再次直接写信给你们。不过，我有个简单的建议：允许持有残疾人停车证的人免交停车费，并在告示上明确说明，如果停车者使用你们的设施，则无需支付停车费。这样可以避免像我这样的老顾客感到不满，不必表达我的失望。你们或许能获得一些额外的停车收入，但我怀疑，你们失去的顾客和良好的口碑可能会更大。
我
进入停车场时，我注意到有人提到需要支付停车费，但我以为持有蓝卡的人可以免交停车费。然而，当我阅读停车场内的告示时，却发现这一点并不明确，而且没有任何说明如果使用咖啡馆或披萨店的服务可以免交停车费。由于我到达时并不确定这一点，而且当时没有带手机，也找不到可以登记车牌号的地方，所以我决定尽快离开。但是，离开时我注意到你们安装了令人头疼的行车记录仪，很可能拍下了我的车牌号 Y60 MOD。如果因此收到这些“停车黑心”的罚单，我一点也不会感到惊讶。
我当然会竭尽全力捍卫我的权益，除非太阳从西边出来，否则他们休想从我这里榨取一分钱，哪怕我花了五分钟仔细阅读你们停车场里关于新收费的告示。
你们看起来都是通情达理、体面的人，如果你们觉得我说话不公平或不讲道理，我深表歉意。但我认为这些停车公司简直是现代生活的祸害，而且通常行事极其严苛。
也许你们合作的停车公司有所不同，但我对此表示怀疑。如果我收到他们的回复，我会再次直接写信给你们。不过，我有个简单的建议：允许持有残疾人停车证的人免交停车费，并在告示上明确说明，如果停车者使用你们的设施，则无需支付停车费。这样可以避免像我这样的老顾客感到不满，不必表达我的失望。你们或许能获得一些额外的停车收入，但我怀疑，你们失去的顾客和良好的口碑可能会更大。
我
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