点评:Booked a few rooms for a Christmas get together. Checked with resorts and front desk prior to booking on parks that were to be open and Christmas activities in late November. Online Wild Wesr water park was open. Told by resorts and front desk that Christmas events were planned including visits with Santa Claus daily, holiday cookie decorating etc. after we received confirmation of these vents we booked a few rooms. Arrived to hotel for a few days (less than a week from
Christmas) and told “we closed Wild West because of occupancy.” We were dumbfounded as only 3.5 weeks prior they were open and said they were open. The supervisor said “yeah you need to
Check online.” Well we all did. When pressed on it she said “well
Actually they decided to close it about a week ago.” She also said she has had a number of complaints on the issue. So then thinking that a Christmas trip with family and friends with activities for the kids couldn’t get any worse, we went to take a picture with Santa Clause and no Santa? We asked a front desk member and they said to follow the sign. So we did. And no Santa. In fact it brought us to the kids club where the lovely folks from Peru there said “yeah you are sadly one of many that were told Santa was here this week…and no holiday decorating cookies..we have Christmas movies your kids can watch in the club but you can probably watch them on your devices. We also have coloring sheets but you could probably go buy a coloring book. Yeah we basically have nothing for Christmas this week. People aren’t happy. I just got here three days ago from Peru and we even would have a Santa Claus for the week before Christmas.”
Speechless. We did call two other places in the area that had Christmas activities with actual Santa Claus visits the week before Christmas (pretty much all of the places had it) and so we cancelled our last two nights at wilderness and booked with them. They were happy to have our money and also had actual Christmas activities for kids.
Probably not worth a visit for Christmas if you want to have more than a coloring sheet and some random Christmas blowups with a sign for Santa that doesn’t exist. Employees ill informed and management tried
翻译:订了几个房间来庆祝圣诞聚会。在预订 11 月底开放的公园和圣诞节活动之前,请先与度假村和前台核实。在线 Wild Wesr 水上乐园开放。度假村和前台告诉我们,计划举办圣诞节活动,包括每天拜访圣诞老人、装饰节日饼干等。在收到这些通风口的确认后,我们预订了几间房间。抵达酒店几天(距离酒店不到一周)
圣诞节)并告诉我们“由于占用,我们关闭了狂野西部”。我们惊呆了,因为他们在 3.5 周前就开门营业了,还说他们开门了。主管说:“是的,你需要
上网查一下。”好吧,我们都做到了。当被追问时,她说:“好吧
事实上,他们大约一周前就决定关闭它。”她还表示,她收到了一些关于这个问题的投诉。那么,想到与家人和朋友一起为孩子们举办活动的圣诞旅行再糟糕不过了,我们去和圣诞老人合影,却没有圣诞老人?我们询问了前台人员,他们说按照指示牌走。所以我们做到了。也没有圣诞老人。事实上,它把我们带到了儿童俱乐部,那里来自秘鲁的可爱人们说:“是的,可悲的是,你是本周被告知圣诞老人在这里的众多人之一......并且没有节日装饰饼干......我们有圣诞电影,你的孩子可以观看俱乐部,但您可能可以在您的设备上观看它们。我们也有着色表,但您可能可以去买一本着色书。是的,这周我们基本上没有什么圣诞节礼物。人们不高兴。我三天前刚从秘鲁来到这里,圣诞节前一周我们甚至会有圣诞老人。”
无语了。我们确实打电话给该地区另外两个有圣诞节活动的地方,圣诞节前一周有圣诞老人来访(几乎所有地方都有),所以我们取消了在荒野的最后两晚并向他们预订。他们很高兴收到我们的钱,还为孩子们举办了真正的圣诞节活动。
如果你想要的不仅仅是一张着色表和一些随机的圣诞放大图,上面有一个不存在的圣诞老人标志,那么圣诞节可能不值得一游。员工信息不灵,管理层尝试过