点评:Me and my partner did the penguin experience for her birthday surprise. It was so wonderful. Charlotte from the experiences team was so lovely and really made us feel welcome, she answered so many questions and was really knowledgable. She helped keep us out of the way of the public which was especially helpful as I’m autistic so being in a large crowd can be a little uncomfortable however she was so considerate and thought of everything. Ellie from the penguin keeper team was amazing throughout our whole experience. I think we asked her about 3 million questions and we never once felt as though we were being annoying or taking time away from her doing her job. She was so knowledgable and really gave us insight into each and every penguin and it was so lovely to hear stories and get to know the penguins on such a personal and close level, you’re literally an arms length away from them throughout. The whole experience was calm, fun and such a learning experience. Obviously the penguins were amazing too! It truly surpassed all my expectations, it was totally brilliant and I would definitely recommend it. Also the new Africa section was brilliant and so fun as a long time Chester zoo attendee to be able to experience new areas and understand more about the research and conservation work. We had the best day!
翻译:我和我的伴侣为了给她一个生日惊喜,体验了企鹅互动项目。真是太棒了!体验团队的Charlotte非常友善,让我们感觉宾至如归。她耐心解答了我们提出的许多问题,而且知识渊博。她还特意避开了其他游客,这对我来说尤其重要,因为我是自闭症患者,身处人群中会感到有些不自在。但她非常体贴周到,考虑得非常周到。企鹅饲养员Ellie在整个体验过程中都非常出色。我们问了她大概三百万个问题,但她从没让我们觉得我们是在打扰她,或者耽误了她的工作。她知识渊博,让我们深入了解了每一只企鹅,聆听它们的故事,近距离地了解它们,这种感觉真的太棒了。整个体验过程轻松愉快,而且收获颇丰。当然,企鹅们也超级可爱!这次体验真的超出了我的预期,简直太棒了,我强烈推荐!新的非洲展区也棒极了,作为切斯特动物园的老顾客,能够体验新的区域,了解更多关于研究和保护工作的信息,真是太有趣了。我们度过了最美好的一天!