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Kinga N
Worst service ever received
The Sultan Center的点评
点评：I went in person an ordered online multiple times. Each time I order, there is a problem. Once I ordered nail clippers, and it arrived with an open package. Another time I saw someone use the put out brushes, and the employees didn't say a word. Each time I roder, the ordered discounted items, and only the discounted items are missing, and they of course try to replace them with more expensive ones. When I ask why do they offer them online if they are out of stock, they just stop talking. Probably there is a hanky-panky going on, or the company is just cheaping out and refuses to buy a proper inventory system or paying their staff properly. After this, I emailed them to send me a payment link, because probably I won't be home at delivery time, and leave my order at the reception. Employee asked for time, and to let him call me back. He said that order was cancelled. Confirmation email is nowhere. I asked what's the reason, he was referring to some mysterious IT cause, and he said he can't answer. They probably cancelled from their end, and trying to give me troubles. I can imagine anything after all the horrific experiences I have had with them, and after seeing that 'professional snitch' on Glass Door brags abut getting ahead by throwing people under the bus. Delivery is normally late, delivery ppl (most of them) are rude, the cooling in the cars prolly don't work properly, because my stuff is always wet, not cool when it comes. Still waiting for the confirmation email. I complained multiple times, and it's to no avail.
翻译：我亲自去网上订购过好几次。每次我订购时，都会有问题。有一次我订购了指甲刀，但收到时包装已打开。还有一次，我看到有人使用外卖刷子，员工一句话也没说。每次我订购打折商品时，只有打折商品缺货，他们当然会尝试用更贵的商品来代替。当我问他们为什么在缺货的情况下还在网上提供这些商品时，他们就不说话了。可能是有人在搞鬼，或者公司就是为了省钱，拒绝购买合适的库存系统或向员工支付适当的工资。之后，我给他们发了一封电子邮件，让他们给我发送一个付款链接，因为可能到货时我不在家，所以我把订单留在了前台。员工要求给我一点时间，让他给我回电话。他说订单被取消了。确认电子邮件不见了。我问是什么原因，他指的是一些神秘的 IT 原因，他说他无法回答。他们可能从他们那边取消了订单，想给我找麻烦。在经历了与他们的所有可怕经历之后，以及在看到 Glass Door 上的“专业告密者”吹嘘自己通过坑人来获得成功之后，我可以想象任何事情。送货通常很晚，送货人员（大多数）都很粗鲁，车里的空调可能不能正常工作，因为我的东西总是湿的，送到时不凉爽。仍在等待确认电子邮件。我多次投诉，但无济于事。
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