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Hilary K
Lovely overnight stay shame about the afternoon tea
Stocks Hall Health Club and Spa的点评
点评：I went with my daughter for an overnight spa, we had never been before. The welcome was warm and friendly and the staff throughout our stay were extremely helpful, professional and friendly. The apartment was lovely, clean, bright and well equipped, we could have done with more toiletries and maybe fresh milk as there’s a fridge instead of the horrible uht stuff. Could also do with a spruce up, curtain missing and cracked plaster.
The pool, steam room etc were great, although should have taken sliders as the floor poolside was really slippy and we didn’t see anyone mopping it while we were there. There are also few beds, luckily we didn’t have an issue but several others had nowhere to sit and relax. Lunch was very nice but we had booked for 2pm and our treatment ran over. We were told we needed to hurry to bistro as chef wanted to leave!! Breakfast the following morning was also good, although the chef did seem to be struggling to cope with a few orders!
The afternoon tea was not great - the sandwiches were just about edible - we were hungry, bread nice - filling not good! The cakes were disgusting, they were not fresh and just putting a raspberry on top of a mass produced shop bought cake doesn’t make it any more edible. We also did not get soup which should have been with it.
The spa treatments were fabulous and we both came out feeling relaxed and chilled.
On the whole the experience was great, we will go again but will stick to having lunch not afternoon tea & will go midweek as it got really busy on the Friday (we went Thurs-Fri).
I don’t think anyone from stocks reads the feedback because we are not the first to comment on the poor afternoon tea, if they had read it surely they’d have changed it! 4 stars as the afternoon tea it down massively
The pool, steam room etc were great, although should have taken sliders as the floor poolside was really slippy and we didn’t see anyone mopping it while we were there. There are also few beds, luckily we didn’t have an issue but several others had nowhere to sit and relax. Lunch was very nice but we had booked for 2pm and our treatment ran over. We were told we needed to hurry to bistro as chef wanted to leave!! Breakfast the following morning was also good, although the chef did seem to be struggling to cope with a few orders!
The afternoon tea was not great - the sandwiches were just about edible - we were hungry, bread nice - filling not good! The cakes were disgusting, they were not fresh and just putting a raspberry on top of a mass produced shop bought cake doesn’t make it any more edible. We also did not get soup which should have been with it.
The spa treatments were fabulous and we both came out feeling relaxed and chilled.
On the whole the experience was great, we will go again but will stick to having lunch not afternoon tea & will go midweek as it got really busy on the Friday (we went Thurs-Fri).
I don’t think anyone from stocks reads the feedback because we are not the first to comment on the poor afternoon tea, if they had read it surely they’d have changed it! 4 stars as the afternoon tea it down massively
翻译：我和女儿去体验了一晚水疗，我们之前从未去过。接待人员热情友好，整个入住期间，工作人员都非常乐于助人、专业且友善。公寓很漂亮，干净明亮，设施齐全，只是洗漱用品和鲜牛奶有点少，因为冰箱里放的是速溶牛奶，而不是那种难喝的速溶牛奶。公寓也需要翻新一下，窗帘不见了，墙面石膏也裂了。
泳池、蒸汽房等等都很棒，不过应该带滑鞋的，因为泳池边的地面很滑，而且我们待在那里的时候也没看到有人拖地。躺椅不多，幸好我们没遇到这个问题，但其他几位客人却找不到地方坐下来休息。午餐很不错，但我们预订的是下午两点，结果护理超时了。工作人员告诉我们得赶紧去小酒馆，因为厨师要下班了！第二天早上的早餐也不错，不过厨师看起来有点忙不过来。
下午茶体验很差——三明治勉强能吃——我们当时很饿，面包还不错，但馅料实在不敢恭维！蛋糕难以下咽，一点也不新鲜，就算在超市买来的量产蛋糕上放一颗覆盆子，也改变不了它难以下咽的事实。而且，我们也没喝到应该搭配的汤。
水疗护理非常棒，我们俩都感觉身心放松。
总的来说，这次体验很棒，我们会再去，但下次会选择午餐而不是下午茶，而且会选择工作日去，因为周五人太多了（我们周四到周五去的）。
我觉得Stocks的人根本没看评论，因为我们不是第一个吐槽下午茶差的，如果他们看了，肯定会改进的！四星评价，因为下午茶实在太糟糕了。
泳池、蒸汽房等等都很棒，不过应该带滑鞋的，因为泳池边的地面很滑，而且我们待在那里的时候也没看到有人拖地。躺椅不多，幸好我们没遇到这个问题，但其他几位客人却找不到地方坐下来休息。午餐很不错，但我们预订的是下午两点，结果护理超时了。工作人员告诉我们得赶紧去小酒馆，因为厨师要下班了！第二天早上的早餐也不错，不过厨师看起来有点忙不过来。
下午茶体验很差——三明治勉强能吃——我们当时很饿，面包还不错，但馅料实在不敢恭维！蛋糕难以下咽，一点也不新鲜，就算在超市买来的量产蛋糕上放一颗覆盆子，也改变不了它难以下咽的事实。而且，我们也没喝到应该搭配的汤。
水疗护理非常棒，我们俩都感觉身心放松。
总的来说，这次体验很棒，我们会再去，但下次会选择午餐而不是下午茶，而且会选择工作日去，因为周五人太多了（我们周四到周五去的）。
我觉得Stocks的人根本没看评论，因为我们不是第一个吐槽下午茶差的，如果他们看了，肯定会改进的！四星评价，因为下午茶实在太糟糕了。
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