点评:came here for lunch recently the food was ok but service was slow. My partner and i have eaten here a few times in the past but our most recent visit is a no no and a never return for us. customer queries should always be approached in a professional manner but this was far from the case. i approached a member of staff that came out of the kitchen as we were in the que waiting to order the lady was so rude to both of us upon our query about vegetarian options her reply was "i dunno why your asking me i work on the pot wash. with more rude comments to follow. in one instance she used the "F" word me and my partner were horrified. she was a short lady with a possible northern/scottish accent. we did not expect remarks like this from a kitchen team member due to asking a question about food surely she could have said i'll find somebody to deal with your query instead of such rudeness. my partner and myself would never return due to this awful unprofessional outburst.
翻译:最近来这里吃午餐,食物还可以,但服务很慢。我和我的搭档过去在这里吃过几次饭,但最近一次来这里是绝对不行的,我们再也不会来了。顾客的询问应该始终以专业的方式处理,但情况并非如此。当我们排队等待点餐时,我找到了从厨房出来的一名工作人员,这位女士在我们询问素食选择时对我们两个都很粗鲁,她的回答是“我不知道你为什么问我,我是洗锅的。”接下来是更多粗鲁的评论。有一次她用了“F”字,我和我的搭档都吓坏了。她是个矮个子女士,可能有北方/苏格兰口音。我们没想到厨房团队成员会因为问一个关于食物的问题而发表这样的言论,她本可以说“我会找个人来处理你的问题”,而不是这么粗鲁。由于这种可怕的不专业爆发,我和我的搭档再也不会回来了。