点评:Usually I never write bad reviews but this time I feel I have to. I planned this vacation for so long, wanting to be perfect. I contacted the owner of the agency Rafa who said that whatever I ask for will be done. We planned all our trip to Africa, all our connecting flights according to that safari. Late in the evening right before the safari, in the last moment Rafa said that the safari will be cancelled which caused us enormous stress. After heated negotiations we gave more money than the initially agreed and we went to the safari. The driver had no idea about our trip plan, about the romantic dinner for 14th of February that Rafa promised us and we paid for. Some additionol and organisational stress instead of just enjoying the trip and the moment. We really liked the driver, the chef, the woman in the office. We didn't enjoy at all the way the owner Rafa works and I wouldn't recommand that agency because my experience was rather stressful and negative because I like to get what we paid for, what we discussed in advance.
翻译:我通常从不写差评,但这次我觉得不得不写。我计划这次旅行很久了,想做到尽善尽美。我联系了旅行社老板拉法,他说无论我提出什么要求,他都会满足。我们根据这次的safari行程安排了整个非洲之旅,包括所有转机航班。就在safari出发前一天晚上,拉法突然说safari要取消了,这让我们非常焦虑。经过一番激烈的协商,我们支付了比最初约定的更多的钱,才得以参加safari。司机对我们的行程计划一无所知,也不知道拉法承诺的、我们已经付过钱的2月14日浪漫晚餐。这让我们本该享受旅行和美好时光,却因为这些额外的安排和安排上的麻烦而倍感压力。我们很喜欢司机、厨师和办公室的工作人员。但是,我们非常不满意老板拉法的行事方式,我不会推荐这家旅行社,因为我的经历非常糟糕,令人沮丧。我希望我们能得到我们付费购买的、我们事先商定好的服务。