点评:I am writing this review to warn potential customers about my incredibly negative experience with Sky Di Ruggiero's bike shop.
The owner, Sky, is not only unhelpful but also extremely rude and discriminatory.
Here's why you should avoid this business:
* Unclear and Changing Terms: The rental terms are not clearly communicated upfront and can be changed at the last minute.
* Discriminatory Behavior: Sky is not inclusive of people with disabilities and made offensive remarks about my physical limitations.
* Poor Customer Service: Sky's behavior was aggressive and disrespectful throughout the rental process.
* Unauthorized Charges: She charged my credit card for an extra day without authorization, despite the email confirmation stating the correct rental period.
* Safety Concerns: Sky failed to conduct any safety checks or provide necessary equipment, leading to a dangerous situation on the road.
I strongly advise anyone considering renting bikes from Sky Di Ruggiero to look elsewhere. There are many other businesses that offer better service and respect for their customers.
翻译:我写这篇评论是为了警告潜在客户我在 Sky Di Ruggiero 自行车店的体验非常糟糕。
店主 Sky 不仅没有提供任何帮助,而且非常粗鲁和歧视。
以下是您应该避开这家商店的原因:
* 条款不明确且不断变化:租赁条款没有提前明确传达,可能会在最后一刻更改。
* 歧视行为:Sky 不包容残疾人,并对我的身体限制发表冒犯性言论。
* 糟糕的客户服务:在整个租赁过程中,Sky 的行为都很咄咄逼人,不尊重他人。
* 未经授权的收费:尽管电子邮件确认中注明了正确的租赁期限,但她未经授权就从我的信用卡中多扣了一天的费用。
* 安全问题:Sky 未能进行任何安全检查或提供必要的设备,导致道路上出现危险情况。
我强烈建议任何考虑从 Sky Di Ruggiero 租赁自行车的人另寻他处。还有许多其他企业提供更好的服务和尊重客户。