点评:⭐⭐⭐⭐⭐ Absolutely brilliant—heroic care, beautiful boat, memories to treasure
We’ve just returned from our holiday with Fox Hangers Canal Boat Holidays and what an experience it was—one we’ll never forget, for all the right reasons, even when things got unexpectedly dramatic!
We arrived on a Friday, myself, my 81-year-old mum, and a dear friend. Halfway through our induction, mum suddenly took unwell and lost consciousness. It was incredibly scary—we truly feared the worst—but from that very second, the team at Fox Hangers stepped in like family. Sid was an absolute star—ex-fireman, calm as anything, checking mum over, guiding us, staying right there with us as we waited for the ambulance. We can’t thank him enough for his kindness, expertise, and reassurance when we needed it most.
The whole team were amazing—they helped found a solution while we were at the hospital and checked in with us every single day while mum was admitted, and supported us to use the boat as a floating hotel until she was well enough to rejoin us. The lady in the office was wonderful too—so caring, so helpful, nothing was too much trouble.
Mum was discharged on the Monday—still a little weak, but determined to make the most of it! We picked her up from Swindon Hospital, navigated car swaps and taxi runs, and finally got back on the water. Our boat was beautiful—72 feet long and a joy to handle once I got the hang of her! We cruised up towards Bath and back, saw stunning sunsets reflecting like mirrors on the water, watched herons, stopped at the Barge Inn for lovely meals, fished a little, and even helped other boaters along the way. The pace was perfect—slow, peaceful, full of beauty.
This wasn’t the holiday we planned, but it was the one we’ll cherish forever. Mum’s recovering well, we’ve got hundreds of photos, and we left with our hearts full. Thank you Sid, thank you to the office team, and thank you Fox Hangers—you don’t just rent boats, you look after people. We’ll be back! 💛
翻译:⭐⭐⭐⭐⭐ 简直棒极了——周到的服务、漂亮的游船,还有值得终生珍藏的美好回忆。
我们刚刚结束在Fox Hangers运河游船度假公司的旅程,那真是一次终生难忘的经历!即便过程中出现了一些意想不到的波折,但依然留下了许多美好的回忆。
我们于周五抵达,同行的有我、81岁的母亲以及一位挚友。就在我们接受行程介绍的过程中,母亲突然身体不适,失去了意识。那真是可怕至极——我们真的担心会发生最糟糕的情况——但就在那一刻,Fox Hangers的团队就像家人一般迅速赶来帮忙。Sid简直就是个英雄——他曾经是消防员,镇定自若,仔细检查着妈妈的状况,指引我们该怎么做。在我们等候救护车时,他始终陪伴在我们身边。在我们最需要帮助的时候,他的善良、专业与安慰给了我们莫大的支持,我们对他感激不尽。整个团队都表现得非常出色——我们在医院时,他们帮忙找到了解决办法;妈妈住院期间,他们每天都来问候我们。在妈妈身体恢复到可以回到我们身边之前,他们还帮助我们把船当作“浮动旅馆”来使用。办公室里的那位女士也超棒——体贴入微又乐于助人,无论什么请求她都欣然帮忙。
周一,妈妈出院了——虽然还有些虚弱,但她决心要好好享受接下来的时光!我们到斯温顿医院接她回家。我们克服了换车、打车等种种困难,终于又回到了水上。我们的船真是漂亮极了——长达72英尺,等我熟悉了操控之后,驾驶起来更是乐趣无穷!我们沿着河道航行至巴斯又返回,欣赏到了如镜子般倒映在水面上的绝美日落,还看到了白鹭。我们在“Barge Inn”旅馆享用了美味佳肴,钓了一会儿鱼,甚至途中还帮助了其他船只的船主。整个节奏恰到好处——缓慢、宁静,处处充满美好。
但这并非我们原计划的假期。不过,这正是我们会永远珍藏的回忆。妈妈恢复得很好,我们拍了数百张照片,带着满心的喜悦离开了。谢谢Sid,谢谢整个团队,也要感谢Fox Hangers——你们不只是在出租船只,更是在用心呵护每一位游客。我们一定会再来的!💛