点评:Great idea to download Balmoral app before visiting.We booked tickets for general admission at 10 and advised to be there 9.45. Young man on gates,looked very bored,didnt engage well with most if the tourists and although everyone was hanging about,he didnt look remotely interested in scanning tickets until last minute when large numbers just wanted to charge through the gates! We understand its a Sunday morning and lots of tourists. Another young man ( tourist )turned up in kilt and very well dressed. Everyone wanted to approach him for guidance until he got fed up saying he wasnt staff!
The option of the longer inside tour were shown small envelope and rushed through gate at 10am. Really thought it would be a bit more professionally done. Mmm. We are scottish and didn't leave a lasting impression with us.
The tour itself is great,well signposted,landmarks clearly signposted to lead you around gardens ,grounds and into ballroom with fantastic stories,plaques and photos with the royal family. Well worth a visit and lovely restaurant with great selection of foods and drinks. Lovely Balmoral blend tea that you can purchase in gift shop alongside other branded items.
Young team in coffee shop
Looked harrassed and under pressure this morning. (Sunday) and again,would be lovely if they could look as if they wanted to be there!
翻译:在参观前下载Balmoral应用程序是个好主意。我们预订了10点的普通入场券,并被告知9点45分到达。门口有个年轻工作人员,看起来非常无趣,几乎没有和大多数游客交流。虽然大家都在等候,但他似乎对扫描门票毫无兴趣,直到最后时刻才有大量游客急着冲进门去!我们明白那是周日上午,游客众多。又有一位年轻男子(游客)穿着苏格兰裙,衣着也很讲究。所有人都想上前向他寻求指引,直到他不耐烦地表示自己并非工作人员!
关于较长的室内参观路线,我们只看到了一个小信封,随后就在上午10点匆匆穿过了大门。我原以为整个流程会安排得更专业些。嗯……我们是苏格兰人,但这次体验并未给我们留下什么深刻印象。
不过参观路线本身很不错,指示牌清晰,各个景点也有明确标识,能引导游客游览整个花园。庭院里陈列着许多带有王室成员照片、纪念牌以及精彩故事的展品。这里绝对值得一游,餐厅也很不错,提供种类丰富的美食与饮品。礼品店里还能买到美味的巴尔莫勒尔混合茶,以及其他带有品牌标志的商品。
咖啡馆里的年轻员工们
今天早上(周日),他们看上去心烦意乱且压力重重。要是他们能表现出乐在其中的样子就更好了!